Fee-waived adoptions Friday, Feb 4th through Monday, Feb 7th! Adopt today »

April 14th through April 20th is National Animal Care & Control Appreciation Week!
Click here to learn more about the dedicated enforcement officers serving our community. 

CANINE FLU ALERT

The DeKalb County Animal Services shelter remains open with enhanced safety protocols for our teams and visitors. DeKalb County Animal Services Officers will continue to respond to calls for service. For more information about the outbreak, including how you can support animals recovering in our care, please visit our FAQ page.

The DeKalb County Animal Shelter is out of housing space. We’re asking our community for help with stray pets so we can focus on emergency and critical situations. Animals in need will not and should not be abandoned. If you have found a healthy pet, please fill out a Found Pet Report.
If you need other assistance, please email pethelp@dekalbanimalservices.com.
Response time is delayed due to incredibly high volumes of animals and people in need of assistance.

Adopt a pet in July and choose your pet’s adoption fee! Our shelters are full of incredible pets waiting for homes, and to them, your love is priceless!
Click here to explore all our adoptable pets.

RABIES ALERT:
Residents in the area of Luxuria Court in Tucker should be aware that a RACCOON exposed to a family pet was captured on March 12, 2024. Test results later revealed the raccoon to be POSITIVE for RABIES.

Careers

Do you want to turn your passion for animal welfare into a meaningful career? If you are looking for a new path with purpose, check out the current employment opportunities at LifeLine Animal Project’s DeKalb County Animal Services shelter!  As the largest animal welfare organization in Georgia, working at LifeLine is more than just a job. It is meaningful work directly impacting Atlanta’s pets and pet owners, saving lives, and keeping families and their pets together. If you’re hardworking, collaborative, and passionate about animals, then we’d love to meet you!

We have a wide variety of job opportunities available, including animal care, animal placement, community support and veterinary care. As a LifeLine employee, you’ll enjoy the benefits of paid time off, paid holidays, comprehensive health insurance plans, discounted veterinary care for your pets and more. And the best perk of all, helping animals!

Are you IN? Check out our available positions below and apply to work at LifeLine’s DeKalb County Animal Services.

Job Title: Adoptions Counselor
Department: Placement
Reports to: Adoption Supervisor

The Adoptions Counselor is part of the Adoptions Team and is responsible for reviewing adoption inquiries submitted by potential adopters, receiving adoption fees, and updating the software system with information necessary to complete the adoption. The Adoption Counselor must interact with potential adopters with the utmost respect, professionalism, and compassion. This role counsels the public about potential pets for adoption and may recommend other pets to the adopter to make a good placement decision. The goal of the Adoption Team is to balance providing an enjoyable experience for the public with making the best placement decisions for the pets in our care. 

ESSENTIAL JOB FUNCTIONS

Work within the adoptions flow to ensure the team is functioning at the highest level.

  • Connect, through matchmaking, potential adopters to their future pets to best ensure positive outcomes.
  • Retrieve animals from the kennels to facilitate meet and greets with potential adopters and/or their resident pets.
  • Positive collaboration with all teams in the shelter and flexibility to learn/promote/initiate lifesaving best practices.
  • Answer emails and phone calls from the public regarding pets for adoption in a prompt, professional and informative manner.
  • Provide information to potential adopters about housetraining methods, the need for puppy/kitten follow up shots/yearly veterinary care/heartworm prevention and other pet related information.
  • Answer questions from the public about pets for adoption including the behavior of specific breeds, dog and cat behavior, pet care, whether a specific pet would be good with children or other dogs and other pertinent information.
  • Review adoption applications submitted by the public to determine if the applicant meets written adoption guidelines. Approve or deny the application for adoption in a professional manner. Ask questions of the applicant if necessary to clarify information on the adoption application.
  • Write the clinic transfer paperwork for animals that have been adopted to ensure they are spayed/neutered, microchipped, vaccinated, heartworm or combo tested, etc.
  • Properly input all information necessary for the adoption into the software system.
  • Handle adoption fees and perform cash box closing for the adoption cash box.
  • Call adopters to inform them when their adopted pet is ready for pickup.
  • Perform tasks to increase the number of adoptions which may include taking pictures and videos of adoptable pets to share with the Social Media Coordinator and place in the animal management software.
  • May be required to assist with other departments when needed. 
  • Other duties as assigned.
  • Must promote LifeLine Animal Project’s policies and philosophies.  


QUALIFICATIONS  

To perform this job successfully, each essential duty must be performed satisfactorily.  

  • Excellent customer service skills, with the ability to remain compassionate and clear-minded when faced with challenging situations.
  • Extensive knowledge of dog and cat behavior, training and of animal breed recognition is also required.
  • Knowledge in animal health and well-being to include nutrition needs, resources for information, knowledge of common animal diseases.
  • Ability to identify animal species, breeds, ages and sexes.  Ability to identify signs of animal illnesses and injuries. Ability to recognize common animal behavior.
  • Demonstrated personal communication knowledge to include effective phone skills, effective interviewing techniques, public speaking and ability to communicate effectively in writing and orally.
  • Must be available to work on weekends.
  • Must pass background check and drug screening.


EDUCATION and/or EXPERIENCE
 

Minimum of high school diploma and 1+ years of experience in animal related field.  Must pass general knowledge test and animal knowledge test.  

LANGUAGE SKILLS 

Must be able to read and interpret policies and procedures.  Must be able to communicate effectively to adopters and must provide good customer services skills.  

MATHEMATICAL SKILLS 

Must pass general knowledge test which includes mathematical problems.

REASONING ABILITY 

Must have the ability to interpret a variety of instructions in written or verbal form and to follow those instructions correctly.

CERTIFICATES, LICENSES, REGISTRATIONS 

None required.  

WORK ENVIRONMENT  

While performing the duties of this job, employee may be exposed to a kennel that is not air-conditioned and may be exposed to unpleasant kennel smells.

To apply, please send your resume to employment@lifelineanimal.org.

Job Title: Animal Care Specialist
Department: Animal Care
Reports to: Animal Care Manager

Responsible for cleaning cages and kennels, feeding animals, processing animals during intake, assisting people looking for their lost pets, and assisting customers who are interested in adopting a pet. Other duties may include washing dishes, doing laundry, unloading dog food, assisting with euthanasia, and other tasks as assigned.

DESIRED SKILLS

  • Previous animal related employment experience required. Examples of previous experience include employment at an animal shelter, veterinary clinic, doggy daycare or other animal related business where you had hands-on experience with animals.
  • Ability to stand for extended periods of time (8 hours a day) and to bend and reach to perform assigned work activities. Ability to lift and carry 50 lbs without assistance.
  • Ability to interact with impounded dogs, cats, and other animals including vicious, stray, sick or injured animals. Ability to determine which animals are aggressive.
  • Ability to handle seeing and dealing with animals that have been abused, neglected, or treated cruelly.
  • Ability to learn/perform a variety of animal care related work activities.


QUALIFICATIONS

  • High school diploma or GED required.
  • Must be available to work early mornings and on weekends.
  • Must pass background check and drug screening.
  • Must have reliable transportation.

To apply, please send your resume to employment@lifelineanimal.org.

DeKalb County Animal Enforcement Services is managed by DeKalb County Government.

Did you know a career in Animal Enforcement can be both rewarding and challenging? Due to increased awareness and national attention to combatting animal cruelty, it is becoming one of the fastest growing professions in the country! Animal Enforcement work is NEVER dull and can be quite exciting!

AVAILABLE POSITIONS:

As an Animal Enforcement employee, you would be responsible for:

  • Public health
  • Public safety
  • Law enforcement
  • Protection of pets and people with education and intervention
  • Agency interaction in communication and cooperative endeavors

To apply, visit DeKalb County’s website to view current employment opportunities.

Position: Feline Foster Coordinator
Department: Placement
Reports To: Manager of Placement Services

Summary:
LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff, our leadership and our community. We expect all employees to exhibit LifeLine’s core values as we complete daily tasks, provide services to clients and care for our animals.

Responsible for overseeing the movement of cats and kittens within the shelter for health and safety and support the Feline Programs.

Essential Job Functions:
This represents a list of essential job duties. Other duties or special projects may be assigned as needed.

  • Uphold the standards and values of LifeLine Animal Project: Save Lives, Build Community, Be Compassionate, Be Exceptional Stewards, Take Responsibility, Be Courageous, and Respect, Embrace, and Celebrate Diversity
  • Coordinate the placement of cats and kittens in the shelter environment to enhance their health and well being
  • Work alongside Feline Care Coordinator to develop and manage cat enrichment program
  • Assist Feline Foster Care Coordinator with scheduling and/or performing home visits for foster placements, maintaining foster module in Pet Point
  • Assisting Feline Care Coordinator and Adoptions Foster to Adopt (FTA) kitten adoptions including home visit, follow up care and needs up to finalizing adoption
  • Coordinate with adoptions for scheduling surgery for FTA kittens
  • Be willing to work flexible hours and be on call if needed for foster emergencies
  • Work closely with Volunteer Coordinator on volunteer opportunities that assist with foster processes, home visits and animal care
  • Work with Veterinary staff on medical treatment of cats and kittens in shelter and in foster placement
  • Train and monitor the care of kittens in the nursery
  • Prepare reports as needed
  • Develop programs to enhance cat and kitten adoptions and foster placement
  • Coordinate with rescue coordinator on rescue placement of cats and kittens
  • Coordinate with LifeLine TNR person on the quick movement and return of TNR cats to their home environment
  • Must promote LifeLine Animal Project’s policies and philosophies
  • Coordinate with other Departments as it pertains to fosters and shelter population
  • Must care for office pets and keep office clean as assigned
  • Make sure and check notes and update cards for cats that can go home same day
  • Coordinate with Animal Care Attendants in the movement of animals when needed under guidelines set by management.
  • Be prepared to work over in the event a placement takes longer than normal
  • Be willing to work from home when needed in the event there is a need for emergency placement
  • Support and assist other members of placement staff
  • Support and assist other departments within shelter when needed as assigned
  • Maintain current files in orderly fashion
  • Stock all documents needed for foster packets
  • Other duties as assigned


Essential Competencies:

  • Problem Solving
  • Customer Service
  • Interpersonal Skills
  • Oral and Written Communication
  • Business Acumen
  • Ethics
  • Judgment
  • Dependability
  • Initiative

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Knowledge of cat behavior and training.
  • Knowledge in animal health and well-being to include nutrition needs, resources for information, knowledge of common animal diseases
  • Ability to identify animal species, ages and sexes.
  • Ability to identify signs of animal illnesses and injuries.
  • Demonstrate personal communication knowledge to include effective phone skills, effective interviewing techniques, public speaking and ability to communicate effectively in writing and orally.

Education and/or Experience:
Minimum of high school diploma. Animal experience preferred.


Language Skills:
Must be able to read and interpret policies and procedures. Must be able to communicate
effectively to adopters and must provide good customer services skills.


Reasoning Ability:

Must have the ability to interpret a variety of instructions in written or verbal form and to follow those instructions correctly.


Certificiates, Licenses, Registrations:
None required.


Work Environment:
While performing the duties of this job, employee may be exposed to a kennel that is not air-conditioned and may be exposed to unpleasant kennel smells.


To apply, please send your resume to employment@lifelineanimal.org.

 

Position: Behavior Program Coordinator
Department: Behavior
Reports To: Behavior Program Manager

Summary:
LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff, our leadership and our community. We expect all employees to exhibit LifeLine’s core values as we complete daily tasks, provide services to clients and care for our animals.

This position is responsible for contributing to the physical and emotional health of animals in our shelter and community by applying best practices of animal behavior and training. Focus is on advice and training for recent adopters and foster parents with the goal of supporting successful adoptions and positive outcomes. Provide training for staff, volunteers, adopters and foster parents.

Essential Job Functions:
This represents a list of essential job duties. Other duties or special projects may be assigned as needed.

  • Uphold the standards and values of LifeLine Animal Project: Save Lives, Build Community, Be Compassionate, Be Exceptional Stewards, Take Responsibility, Be Courageous, and Respect, Embrace, and Celebrate Diversity
  • When in shelter, work with potential adopters on animals with known challenges and use the Homeward Bound protocols to help with a smooth transition into the adopter’s home.
  • Receive referrals from Adoptions staff at all locations of recent adopters who have contacted the shelters for assistance with behavior issues of their new pets.
  • Contact each adoption referral by email or phone call.
  • Provide assistance, tips, training and advice to recent adopters who are in need of behavior support with their new pets.
  • Set appointments in shelter for one-on-one advice meetings.  Conduct one-on-one meetings in order to provide behavior support to adopters and pets.
  • Teach private or group training classes for recent adopters. Classes should be scheduled at all shelters if space is available.
  • In coordination with Behavior Program Manager, work with DCAS Foster Coordinator on animals in foster that could benefit from training classes or help with foster animal challenges.
  • Teach training classes for foster parents.
  • Assist in training staff and volunteers at DCAS in dog behavior and handling by leading training classes.
  • Assist any animal in need by cleaning enclosure, seeking medical attention or alerting nearby staff members when care is needed.
  • Perform data entry and keep accurate records on referrals from each shelter, adopters contacted and assisted and adoption outcomes.  Produce monthly reports on program activities.
  • Keep records on classes taught for adopters, foster parents, staff and volunteers.  Provide training information to staff supervisors after each class.
  • As a hybrid position, reporting and recordkeeping is essential to measuring success of the program.
  • Lead playgroups at DCAS.  Work with Volunteer Coordinator to schedule and train volunteers for playgroup sessions.  Include shelter staff when they are available.
  • Other duties as assigned.


Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Excellent customer service skills.
  • Advanced knowledge of dog behavior and training.
  • Dynamic teacher and leader of group training and activities related to dog behavior and ownership.
  • Knowledge of general animal care principles and practices.
  • Ability to stand for extended periods (at least 8 hours a day) and to bend and reach to perform assigned work activities.
  • Ability to lift and carry 50 lbs. without assistance.
  • Ability to interact with impounded dogs, cats and other animals including vicious, stray, sick or injured animals. Ability to handle seeing and dealing with animals that have been abused, neglected or treated cruelly.


Education and/or Experience:

  • Minimum of high school diploma or equivalent. 
  • Five plus years experience in animal sheltering.
  • Experience in dog behavior and training.


Certificates, Licenses, Registrations:

  • Valid, Georgia Drivers license may be required.


Work Environment:

While performing the duties of this job, employee may be exposed to a kennel that is not air-conditioned and may be exposed to unpleasant kennel smells.  May have to handle dogs and cats that are stray, injured, diseased or vicious.

To apply, please send your resume to employment@lifelineanimal.org.

 

Position: Placement Manager
Department: Placement
Reports To: Director of Operations


Summary:

LifeLine Animal Project is committed to the care and welfare of pets and the people who love them.  The values we exhibit as an organization show the strength of our staff, our leadership and our community.  We expect all employees to exhibit LifeLine’s core values as we complete daily tasks, provide services to clients and care for our animals.

Responsible for supervising placement staff and the day to day operations of the Placement Department.  Must have the expertise to correctly answer questions from staff on proper procedure and LifeLine mission.  Handle situations with clients that are angry, step in to diffuse and rectify in the best interest of the animal.  Provide back up to other departments and work closely with the kennel and clinic on animal health and behavior to ensure adoptability of animals in shelter.  Responsible for following Standard Operating Procedures.


Essential Job Functions:

This represents a list of essential job duties.  Other duties or special projects may be assigned as needed.

  • Uphold the standards and values of LifeLine Animal Project: Saves Lives, Build Community, Be Compassionate, Be Exceptional Stewards, Take Responsibility, Be Courageous, and Respect, Embrace and Celebrate Diversity
  • Schedule placement staff.
  • Fill in for absent employees when needed.
  • Review PetPoint regularly to make sure accurate memos are being place by Placement Staff.  Provide reports and data analysis when requested.
  • Interview, hire, and train new employees.
  • Provide staff with performance feedback on an informal and formal basis.  Conduct employee performance reviews, performance corrective actions, and discipline meetings as needed.
  • Conduct regular department meetings.
  • Review PetPoint regularly to ensure accurate memos are being placed by Placement Staff.
  • Provide input to Standard Operating Procedures.  Ensure staff is trained and following SOP’s.
  • Act as escalation point for clients when necessary.  Use judgement to balance client requests, animal needs, and LifeLine policies to create positive solutions for problems and issues.
  • Order supplies and make sure employees have resources needed to complete their duties.
  • Work with clinic on making sure animals going out through placement get proper medical care and documentation.
  • Work closely with Animal Care Manager on ideas for best marketing and placement of animals for fast movement.
  • Work with other Divisions of LifeLine on projects and venues for placement of animals.
  • Be open to employee ideas and give honest and practical feedback on why an idea can or cannot be implemented.


Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Proven leadership and teambuilding skills.
  • Excellent customer service skills including de-escalation knowledge and the ability to handle difficult customers.
  • Ability to recognize common animal behavior.
  • Knowledge in animal health and well-being to include nutrition needs, resources for information, knowledge of common animal diseases.
  • Ability to identify animal species, ages and sexes. Ability to identify signs of animal illnesses and injuries. 
  • Demonstrated personal communication knowledge to include effective phone skills, effective interviewing techniques, public speaking and ability to communicate effectively in writing and orally.

Education and/or Experience:

Minimum of high school diploma or equivalent. One+ years’ experience in animal related field preferred. 


Language Skills:

Must be able to read and interpret policy guidelines and policies and procedures.  Must be able to communicate effectively to kennel visitors and provide good customer services skills.


Work Environment:

While performing the duties of this job, employee may be exposed to a kennel that is not air-conditioned and may be exposed to unpleasant kennel smells.  May have to handle dogs and cats that are stray, injured, diseased or vicious.

To apply, please send your resume to employment@lifelineanimal.org.

Position: Rescue Coordinator
Department: Placement
Reports To: Placement Manager

Summary:

LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff, our leadership and our community. We expect all employees to exhibit LifeLine’s core values as we complete daily tasks, provide services to clients and care for our animals.

This position is responsible for coordinating transfers to rescue groups and working with Kennel staff to identify animals that can be placed in rescue.

Essential Job Functions:

This represents a list of essential job duties.  Other duties or special projects may be assigned as needed.

  • Uphold the standards and values of LifeLine Animal Project: Saves Lives, Build Community, Be Compassionate, Be Exceptional Stewards, Take Responsibility, Be Courageous, and Respect, Embrace and Celebrate Diversity
  • Maintain detailed, up-to-date records for all rescue groups and rescued animals.
  • Call and/or email rescue groups about available FCAS shelter animals and assist rescue groups with animal selection.
  • Identify, research, and recommend new rescue partners.
  • Maintain positive relationships with rescue partners.
  • Contact and coordinate the transfer of animals to out-of-state shelters.
  • Answer phone calls and emails from potential rescuers in a prompt, professional and informative manner.
  • Handle all customers in a polite and professional manner.


Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Excellent customer service skills.
  • Knowledge of general animal care principles and practices.
  • Ability to interact with impounded dogs, cats and other animals including vicious, stray, sick or injured animals. Ability to handle seeing and dealing with animals that have been abused, neglected or treated cruelly.
  • Ability to understand and follow a variety of oral and written instructions/procedures.
  • Ability to learn animal management software system and accurately enter information into the software system.
  • Ability to serve the public and fellow employees with honesty and integrity.
  • Must be available to work on weekends.
  • Must pass background check.


Education and/or Experience:

Minimum of high school diploma or equivalent. One+ years’ experience in animal related field preferred. 

Language Skills:

Must be able to read and interpret policy guidelines and policies and procedures.  Must be able to communicate effectively to kennel visitors and provide good customer services skills.

Work Environment:

While performing the duties of this job, employee may be exposed to a kennel that is not air-conditioned and may be exposed to unpleasant kennel smells.  May have to handle dogs and cats that are stray, injured, diseased or vicious.

To apply, please send your resume to employment@lifelineanimal.org.

As the leading animal welfare organization in metro Atlanta, LifeLine Animal Project is committed to keeping pets united with the families who love them. A big piece of this commitment is the care we provide to the animals in our shelters.

We believe in a workplace with a healthy work life balance where you have the opportunity to practice medicine and surgery and connect with our community.

Lifeline is contracted to run the Fulton and Dekalb county animal shelters but we also run the Lifeline Community Animal Center. The center acts as a cross between a shelter and private practice. We take in animals from both shelters that need more advanced medical care and/or surgery, and also treat animals from the public. A number of our clients are low income and we strive to help them as much as possible through payment plans and/or donated funds depending on their situation.

As a shelter veterinarian, you will have the opportunity to grow and expand your skills with shelter animals and animals where referral is not an option. We have a team approach and encourage you to ask for help from our other skilled veterinarians when taking on new treatments/procedures. There are also be opportunities for relief shifts at full-service as well as high volume spay/neuter.

Reporting Structure:

Reports directly to Medical Director (Veterinarian) and Shelter Director

Benefits/Salary:

  • 4 day work week- Typically 9am-6pm (36 scheduled hours that includes 1 hour lunch breaks).
  • 401k available after one year of employment.
  • Pay is commensurate with experience.
  • Federal 501(c)(3) loan forgiveness programs apply.
  • Liability insurance is provided by the organization.
  • Professional development and continuing education opportunities are available.
  • DEA and state licensing fees are paid by the organization.


Requirements:

  • DVM degree
  • Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
  • Excellent interpersonal communication skills.
  • A commitment to outstanding client service.
  • Ability to lift at least 40lbs
  • Ability to maintain clear and accurate records and to charge clients for all products and services rendered.
  • Preferred: 1 year experience as a veterinarian.


To apply, please send your resume to employment@lifelineanimal.org.

Job Title: Veterinary Assistant
Department: Clinic
Reports To: Clinic Manager

Assisting the veterinarian by performing health checks, surgery, and providing medications for animals. 

ESSENTIAL JOB FUNCTIONS

  • Perform intake on new animals including exam, vaccines, testing.
  • Examine animals in the shelter for diseases, parasites, injuries and other afflictions. 
  • Assist the veterinarian with diagnostic exams and medical procedures.
  • Collect blood, urine, and stool samples as needed.
  • Prepare animals for surgery.  Monitor health during surgery and recovery.
  • Administer vaccinations and medications for animals in the clinic and kennel.
  • Perform basic first aid on injured animals.
  • Maintain cleanliness and orderliness of medication and medical equipment.
  • Clean instruments and surfaces.  Wrap packs.
  • Clean recovery and other cages in the clinic area.  Clean crates if needed.
  • Data entry of medical information, procedures, and notes.
  • Other duties may be assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.    

  • Knowledge of general animal care principles and practices.
  • Ability to stand for extended periods (8 hours a day) and to bend and reach to perform assigned work activities.
  • Ability to lift and carry 50 lbs. without assistance.
  • Ability to interact with impounded dogs, cats and other animals including vicious, stray, sick or injured animals. Ability to handle seeing and dealing with animals that have been abused, neglected or treated cruelly.  
  • Ability to understand and follow a variety of oral and written instructions/procedures.
  • Ability to learn animal management software system and accurately enter information into the software system.  
  • Ability to communicate effectively orally and in writing.
  • Ability to learn/perform a variety of animal care related work activities.
  • Ability to serve the public and fellow employees with honesty and integrity. 
  • Ability to handle performing or assisting with euthanasia.

EDUCATION and/or EXPERIENCE 

  • Minimum of high school diploma.
  • One+ years’ experience in animal related field preferred. 
  • Must be available to work on weekends.
  • Must pass background check and drug screening.
  • Must have reliable transportation.
  • Must like animals!

LANGUAGE SKILLS 

Must be able to read and interpret kennel policy guidelines and policies and procedures.  Must be able to communicate effectively to kennel visitors and provide good customer services skills.  

REASONING ABILITY 

Must have the ability to interpret a variety of instructions in written or verbal form and to follow those instructions correctly.

CERTIFICATES, LICENSES, REGISTRATIONS 

Certification in euthanasia may be required.  Drivers license may be required. 

WORK ENVIRONMENT

While performing the duties of this job, employee may be exposed to a kennel that is not air-conditioned and may be exposed to unpleasant kennel smells.  May have to handle dogs and cats that are stray, injured, diseased or vicious.  May also be exposed to animal carcasses. 

To apply, please send your resume to employment@lifelineanimal.org.

Reports to: Adoption Supervisor

The Adoptions Counselor is part of the Adoptions Team and is responsible for reviewing adoption inquiries submitted by potential adopters, receiving adoption fees, and updating the software system with information necessary to complete the adoption. The Adoption Counselor must interact with potential adopters with the utmost respect, professionalism, and compassion. This role counsels the public about potential pets for adoption and may recommend other pets to the adopter to make a good placement decision. The goal of the Adoption Team is to balance providing an enjoyable experience for the public with making the best placement decisions for the pets in our care.

Essential Duties and Responsibilities:

  • Work within the adoptions flow to ensure the team is functioning at the highest level.
  • Connect, through matchmaking, potential adopters to their future pets to best ensure positive outcomes.
  • Retrieve animals from the kennels to facilitate meet and greets with potential adopters and/or their resident pets.
  • Positive collaboration with all teams in the shelter and flexibility to learn/promote/initiate lifesaving best practices.
  • Answer emails and phone calls from the public regarding pets for adoption in a prompt, professional and informative manner.
  • Provide information to potential adopters about housetraining methods, the need for puppy/kitten follow up shots/yearly veterinary care/heartworm prevention and other pet related information.
  • Answer questions from the public about pets for adoption including the behavior of specific breeds, dog and cat behavior, pet care, whether a specific pet would be good with children or other dogs and other pertinent information.
  • Review adoption applications submitted by the public to determine if the applicant meets written adoption guidelines. Approve or deny the application for adoption in a professional manner. Ask questions of the applicant if necessary to clarify information on the adoption application.
  • Write the clinic transfer paperwork for animals that have been adopted to ensure they are spayed/neutered, microchipped, vaccinated, heartworm or combo tested, etc.
  • Properly input all information necessary for the adoption into the software system.
  • Handle adoption fees and perform cash box closing for the adoption cash box.
  • Call adopters to inform them when their adopted pet is ready for pickup.
  • Perform tasks to increase the number of adoptions which may include taking pictures and videos of adoptable pets to share with the Social Media Coordinator and place in the animal management software.
  • May be required to assist with other departments when needed.
  • Other duties as assigned.
  • Must promote LifeLine Animal Project’s policies and philosophies.


Desired Skills:

  • Excellent customer service skills, with the ability to remain compassionate and clear-minded when faced with challenging situations.
  • Extensive knowledge of dog and cat behavior, training and of animal breed recognition is also required.
  • Knowledge in animal health and well-being to include nutrition needs, resources for information, knowledge of common animal diseases.
  • Ability to identify animal species, breeds, ages and sexes. Ability to identify signs of animal illnesses and injuries. Ability to recognize common animal behavior.
  • Demonstrated personal communication knowledge to include effective phone skills, effective interviewing techniques, public speaking and ability to communicate effectively in writing and orally.


Qualifications/Educational Background:

  • Minimum of high school diploma or equivalent.
  • 1+ years of experience in animal related field.
  • Must be available to work on weekends.
  • Must pass background check and drug screening.
  • Must pass general knowledge test and animal knowledge test.

To apply, please send a cover letter, resume, and salary history to employment@lifelineanimal.org.

Reports to: Community Support Supervisor

The Community Support Department aims to keep pets with the people who love them by supporting pet owners in need. Community Support is also responsible for providing quality and efficient customer service to shelter visitors and clients, including assisting with the intake of stray animals and helping owners looking for lost pets. The Community Support Supervisor supports these efforts through the direct daily management of all department employees (Community Caseworkers) to include hiring, motivating, recognizing and rewarding, coaching, counseling, training and problem solving. The Community Support Supervisor role is a working Supervisor position with the expectation that this person acts as an additional Community Caseworker as the need arises. The Community Support Supervisor works closely with the Community Support Manager to research new ideas, implement changes to programs, and coach staff as needed.

Essential Duties and Responsibilities:

  • Provide daily direction and communication to employees so that clients are assisted in a timely, efficient, consistent and knowledgeable manner.
  • Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external clients.
  • Provide performance feedback and coaching on a regular basis to each department member. Write and administer performance reviews for skill improvement.
  • Assist with team Community Caseworker duties on a regular basis.
  • Work closely with Community Support Manager to resolve client concerns.
  • Coordinate with our DeKalb County Animal Control and Enforcement Officers to inform clients of citations, court case updates and bite quarantine requirements.
  • Use appropriate judgment in upward communication regarding department or employee concerns.
  • Track shelter finances on a weekly basis and support Community Support Manager with daily reconciliation.
  • Develop weekly and monthly statistical reports concerning client volume issues and resolutions, and other appropriate efficiency measurements.
  • Serve as back-up for every position and function in the department.
  • Prepare office supply and equipment orders for Director approval.
  • Work collaboratively with all departments to ensure excellent customer service in all areas of the shelter.
  • Support department employees with counseling the public on supporting their pets, rehoming assistance, and directing the public to other community resources.
  • Deliver services and programs with an open-minded and inclusive attitude. Treat each community encounter with respect, kindness, and compassion.


Desired Skills:

  • Compassion for pets and their owners.
  • Passion for serving the community.
  • Ability to develop and motivate a team.
  • Ability to communicate effectively to a variety of audiences.
  • Excellent organizational skills.
  • Excellent customer service skills.
  • General animal behavior and care knowledge.
  • Flexible and able to handle multiple, competing priorities.
  • Attention to detail and accuracy in communication, note documentation, and data entry.


Qualifications/Educational Background:

  • Minimum 3 years customer service management experience, preferably in a non-retail or non-restaurant environment.
  • Degree or certificates in social services, customer service, business management or related field; or, a combination of education and experience in relevant areas.
  • Training certification in customer conflict resolution.
  • Community outreach or advocacy experience.
  • Animal experience preferred.
  • Proven leadership experience.


To apply, please send a resume and salary history to employment@lifelineanimal.org.

Job Title: Director of Operations

Department: Operations

Reports To: Shelter Director

SUMMARY:

LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff, our leadership and our community. We expect all employees to exhibit LifeLine’s core values as we complete daily tasks, provide services to clients and care for our animals.

Oversee the overall operations within the DeKalb County Animal Services shelter, including Animal Care, Shelter Clinic, Community Support, and Placement departments. Promote teamwork and collaboration within all departments to provide humane housing and care for the shelter’s animals. Work with the shelter’s leadership team to create and sustain lifesaving programs that support DCAS’s adopters, fosters, volunteers, and staff. Work with DCAS Enforcement to help coordinate the care of court cases and quarantine animals.

ESSENTIAL JOB FUNCTIONS:
This represents a list of essential job duties. Other duties or special projects may be assigned as needed.

  • Uphold the standards and values of LifeLine Animal Project: Save Lives, Build Community, Be Compassionate, Be Exceptional Stewards, Take Responsibility, Be Courageous and Respect, Embrace and Celebrate Diversity
  • Assist the Shelter Director with critical situations, problem solving, and strategic shelter decisions.
  • Develop and motivate Supervisors, Managers, and Directors to ensure that staff management practices are consistent throughout the shelter.
  • Participate in Leadership team strategic planning. Bring new industry ideas and best practices to DCAS.
  • Oversee program creation, evaluation, sustainability, and success within the organization.
  • Maintain current SOP for all shelter operations. Work with department managers to ensure consistent application of processes.
  • Participate in pathways discussions and approve outcome decisions when needed.
  • Show commitment to LifeLine’s core values and work to develop values in staff through training, morale-building activities and performance discussions.
  • Along with department management, assist with hiring, training and evaluating performances of shelter staff.
  • Assist the Shelter Director with maintaining departmental budgets.
  • Assist with coordinating care with emergency veterinary services.
  • Produce reports, presentations and statistics as needed to support shelter operations.
  • Be a public spokesperson when needed, which can include county meetings, community presentations, the media, conferences, etc.
  • Provide direct care to animals in emergency or urgent situations.
  • Other tasks as assigned.


QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Advanced knowledge of animal shelter operations.
  • Excellent communication and customer service skills.
  • Knowledge in conflict resolution and de-escalation of emotional situations.
  • Proven leadership and team building experience in a fast-paced environment.
  • Demonstrated strategic planning, problem solving and project management experience.
  • Knowledge of general animal care principles and practices.
  • Ability to interact with impounded dogs, cats and other animals including vicious, stray, sick or injured animals.
  • Ability to handle seeing and dealing with animals that have been abused, neglected or treated cruelly.


EDUCATION AND/OR EXPERIENCE:

  • Minimum of high school diploma or equivalent.
  • Certification in Shelter Management or equivalent degree preferred.
  • Five plus years’ experience in animal shelter operations. Open intake experience preferred.


CERTIFICATES, LICENSES, REGISTRATIONS:

  • Certification in euthanasia may be required.
  • Valid, Georgia Drivers license may be required.


WORK ENVIRONMENT:

While performing the duties of this job, employee may be exposed to a kennel that is not air-conditioned and may be exposed to unpleasant kennel smells. May have to handle dogs and cats that are stray, injured, diseased or vicious.

To apply, please send your resume to employment@lifelineanimal.org.

Job Title: Dog Foster Coordinator
Department: Foster and Behavior Program
Reports To: Foster and Behavior Program Manager

LifeLine Animal Project is committed to the care and welfare of pets and the people who love
them. The values we exhibit as an organization show the strength of our staff, our leadership
and our community. We expect all employees to exhibit LifeLine’s core values as we complete
daily tasks, provide services to clients and care for our animals.

This position is responsible for coordinating the Foster Care Program, recruiting foster volunteers,
teach feeding and care techniques to foster volunteers, conduct home visits, maintain
database of foster information and produce reports as needed.

ESSENTIAL JOB FUNCTIONS

  • Recruit, interview and select volunteers for the Dog Foster Program.
  • Coordinate with the Volunteer Coordinator as volunteers express foster interest.
  • Coordinate with Kennel Supervisors to identify foster matches.
  • Meet dogs and evaluate personalities and special needs.
  • Conduct home visits as part of the foster volunteer evaluation process.
  • Document inspections as required by Department of Agriculture regulations.
  • Assist in developing training materials – manuals, videos, etc. – to be used in foster training.
  • Schedule and conduct foster training classes – bottle feeding, administering medications,
    house training, socializing, etc.
  • Counsel foster volunteers. Answer questions, provide additional training and support as
    needed. Stay connected to short- and long-term fosters with follow-up phone calls, emails
    and visits. Maintain connection even when volunteers are not housing an animal.
  • Coordinate with Animal Behavior Specialist when fosters need assistance with animal
    behavior issues.
  • Maintain and update records. Produce reports as requested.
  • Work with Veterinary staff to schedule vaccines, surgery, appointments, etc. Provide
    appointment information to foster volunteers and follow-up if appointments are missed.
    Reschedule as needed.
  • If a foster dog is adopted (by the foster or another applicant) input all information
    necessary for the adoption into the computer system. Print out all necessary paperwork for
    the adoption and must have the adopter sign the adoption contract.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. Knowledge of animal behavior, habits, and husbandry.

  • Animal handling skills for large and small animals.
  • Considerable knowledge of animal welfare programs.
  • Compassion for animals and owners.
  • Passion for serving the community.
  • Ability to prepare and maintain routine work records and reports.
  • Ability to communicate effectively, both orally and in writing.
  • Must be available to work on weekends.

EDUCATION and/or EXPERIENCE

A minimum of 2 years’ experience in a shelter or kennel.

LANGUAGE SKILLS

Employee must possess excellent written and verbal communication skills. Must be able to
read and comprehend complex instructions, policies, procedures and regulations.

REASONING ABILITY

Must have the ability to explain and interpret a vast array of information and verify that the
subordinate staff comprehends instructions given whether written or verbal. Employee must
be flexible enough to look at situations from the perspective of another. Must be able to make
decisions and take appropriate actions calmly in emergency and life threatening situations.
Must be able to determine when emergency medical care is needed and administer basic first
aid when needed. Must manage the staff fairly, effectively and efficiently and be a model for
what you expect from your staff.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Georgia driver’s license and ability to meet insurance underwriting guidelines required.

WORK ENVIRONMENT

While performing the duties of this job, employee may be exposed to loud noises and
unpleasant sights and odors. Employee may have to handle sick, injured, stray, diseased or
vicious animals.

To apply, please send your resume to employment@lifelineanimal.org.

Reports to: Client Services Director

The Placement Manager is responsible for supervising the day-to-day operations of the placement departments including Adoptions, Foster, and Rescue. This person must have the expertise to correctly answer questions from staff on proper procedures and LifeLine’s mission. They provide conflict resolution for angry clients to rectify situations in the best interest of the animal. The Placement Manager provides backup for other departments and works closely with the Animal Care and Veterinary teams on animal health and behavior to ensure adoptability of animals in our care. They are responsible for following and maintaining numerous Standard Operating Procedures.

Essential Duties and Responsibilities:

  • Schedule placement staff and fill in for absent employees when needed.
  • Review PetPoint regularly to make sure accurate memos are being entered by Placement staff. Provide reports and data analysis when requested.
  • Interview, hire, and train new employees.
  • Provide staff with performance feedback on an informal and formal basis. Conduct employee performance reviews, performance corrective actions, and discipline meetings as needed.
  • Conduct regular department meetings.
  • Provide input to Standard Operating Procedures. Ensure staff is trained and following SOPs.
  • Act as an escalation point for clients when necessary. Use judgment to balance client requests, animal needs, and LifeLine policies to create positive solutions for problems and issues.
  • Order supplies and make sure employees have resources needed to complete their duties.
  • Work with the Veterinary team to make sure animals going out through placement get proper medical care and documentation.
  • Work closely with Animal Care Managers on ideas for best marketing and placement of animals for fast movement.
  • Work with other divisions of LifeLine on projects and venues for placement of animals.
  • Be open to employee ideas and give honest and practical feedback on why an idea can or cannot be implemented.


Desired Skills:

  • Clear and effective communication
  • Knowledge in animal health and well-being to include nutrition needs, resources for information, knowledge of common animal diseases.
  • Ability to recognize common animal behavior.
  • Ability to identify animal species, ages and sexes.
  • Ability to identify signs of animal illnesses and injuries.
  • Demonstrated personal communication knowledge to include effective phone skills, effective interviewing techniques, public speaking and ability to communicate effectively in writing and orally.


Qualifications/Educational Background:

  • Minimum of high school diploma or equivalent.
  • Management experience, animal experience, shelter experience required.

To apply, please send a cover letter, resume, and salary history to employment@lifelineanimal.org.

DeKalb County Animal Enforcement Services is managed by DeKalb County Government.

Did you know a career in Animal Enforcement can be both rewarding and challenging? Due to increased awareness and national attention to combatting animal cruelty, it is becoming one of the fastest growing professions in the country! Animal Enforcement work is NEVER dull and can be quite exciting!

Available Positions:


As an Animal Enforcement employee, you would be responsible for:

  • Public health
  • Public safety
  • Law enforcement
  • Protection of pets and people with education and intervention
  • Agency interaction in communication and cooperative endeavors


To apply, visit DeKalb County’s website to view current employment opportunities.

Reports to: Animal Care Manager

Responsible for cleaning cages and kennels, feeding animals, processing animals during intake, assisting people looking for their lost pets, and assisting customers who are interested in adopting a pet. Other duties may include washing dishes, doing laundry, unloading dog food, assisting with euthanasia, and other tasks as assigned.

Desired Skills:

  • Previous animal related employment experience required. Examples of previous experience include employment at an animal shelter, veterinary clinic, doggy daycare or other animal related business where you had hands-on experience with animals.
  • Ability to stand for extended periods of time (8 hours a day) and to bend and reach to perform assigned work activities. Ability to lift and carry 50 lbs without assistance.
  • Ability to interact with impounded dogs, cats, and other animals including vicious, stray, sick or injured animals. Ability to determine which animals are aggressive.
  • Ability to handle seeing and dealing with animals that have been abused, neglected, or treated cruelly.
  • Ability to learn/perform a variety of animal care related work activities.


Qualifications/Educational Background:

  • High school diploma or GED required.
  • Must be available to work early mornings and on weekends.
  • Must pass background check and drug screening.
  • Must have reliable transportation.

To apply, please send your resume to employment@lifelineanimal.org.

Position: Dog Foster Coordinator
Department: Foster and Behavior Program
Reports to: Foster and Behavior Program Manager

LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff, our leadership and our community. We expect all employees to exhibit LifeLine’s core values as we complete daily tasks, provide services to clients and care for our animals.

This position is responsible for coordinating the Foster Care Program. Recruit foster volunteers. Teach feeding and care techniques to foster volunteers. Conduct home visits. Maintain database of foster information and produce reports as needed.

Essential Job Functions: This represents a list of essential job duties. Other duties or special projects may be assigned as needed.This represents a list of essential job duties. Other duties or special projects may be assigned as needed.

  • Uphold the standards and values of LifeLine Animal Project: Save Lives, Build Community, Be Exceptional Stewards, Be Courageous, Be Compassionate, Take Responsibility, Respect, Embrace and Celebrate Diversity
  • Recruit, interview and select volunteers for the Dog Foster Program.  Coordinate with the Volunteer Coordinator as volunteers express foster interest.
  • Coordinate with Kennel Supervisors to identify foster matches.  Meet dogs and evaluate personalities and special needs.
  • Conduct home visits as part of the foster volunteer evaluation process.  Document inspections as required by Department of Agriculture regulations.
  • Assist in developing training materials – manuals, videos, etc. – to be used in foster training.
  • Schedule and conduct foster training classes – bottle feeding, administering medications, house training, socializing, etc.
  • Counsel foster volunteers.  Answer questions, provide additional training and support as needed.  Stay connected to short- and long-term fosters with follow-up phone calls, emails and visits.  Maintain connection even when volunteers are not housing an animal.
  • Coordinate with Animal Behavior Specialist when fosters need assistance with animal behavior issues.
  • Maintain and update records.  Produce reports as requested.
  • Work with Veterinary staff to schedule vaccines, surgery, appointments, etc.  Provide appointment information to foster volunteers and follow-up if appointments are missed.  Reschedule as needed.
  • If a foster dog is adopted (by the foster or another applicant) input all information necessary for the adoption into the computer system.  Print out all necessary paperwork for the adoption and must have the adopter sign the adoption contract.


Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Knowledge of animal behavior, habits, and husbandry.

  • Animal handling skills for large and small animals.
  • Considerable knowledge of animal welfare programs.
  • Compassion for animals and owners
  • Passion for serving the community
  • Ability to prepare and maintain routine work records and reports.
  • Ability to communicate effectively, both orally and in writing.
  • Must be available to work on weekends

EDUCATION and/or EXPERIENCE
A minimum of 2 years’ experience in a shelter or kennel.

LANGUAGE SKILLS
Employee must possess excellent written and verbal communication skills. Must be able to read and comprehend complex instructions, policies, procedures and regulations.

REASONING ABILITY
Must have the ability to explain and interpret a vast array of information and verify that the subordinate staff comprehends instructions given whether written or verbal. Employee must be flexible enough to look at situations from the perspective of another. Must be able to make decisions and take appropriate actions calmly in emergency and life threatening situations. Must be able to determine when emergency medical care is needed and administer basic first aid when needed. Must manage the staff fairly, effectively and efficiently and be a model for what you expect from your staff.

CERTIFICATES, LICENSES, REGISTRATIONS
Valid Georgia driver’s license and ability to meet insurance underwriting guidelines required.

WORK ENVIRONMENT
While performing the duties of this job, employee may be exposed to loud noises and unpleasant sights and odors. Employee may have to handle sick, injured, stray, diseased or vicious animals.

To apply, please send your resume to employment@lifelineanimal.org.

Job Title: Intake Specialist

Department: Kennel

Reports To: Animal Care Manager

SUMMARY 

Responsible for cleaning cages and kennels, feeding animals, and processing animals during intake. Other duties may include medicating animals, assisting owners who are bringing pets, contacting owners of pets with identification, assisting in rehabilitation of and transporting animals, and other tasks as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. 

  • Properly cleaning and disinfecting dog and cat cages.
  • Properly feeding and watering dogs, cats and other animals based on age, size, weight and condition.
  • Notifying kennel supervisors or veterinary personnel of sick, injured, or pregnant animals.  
  • Safely and properly handling all animals including bite quarantine animals, vicious animals and feral cats.  
  • Processing dogs, cats and other animals during intake to include:
    • Entering data correctly in animal management software
    • Vaccinating animals
    • Deworming animals
    • Taking pictures, scanning animals for chips and looking for ID tags
    • Drawing blood and performing heartworm and combo tests
    • Reading case notes to properly classify animals
  • Updating animal management software when an animal’s status has changed or if it is moved to a new cage. 
  • Euthanizing animals or assisting with euthanasia.
  • Taking specimens of rabies suspect animals.
  • Transporting sick or injured animals to offsite veterinarians or outreach events as needed.
  • Learn characteristics of basic animal behavior.
  • Other tasks as assigned. 

 

DESIRED SKILLS

  • Knowledge of general animal care principles and practices and ability to learn and perform a variety of animal care activities.
  • Physical skills – ability to stand for extended periods (8 hours a day), bend and reach to perform assigned work activities, and lift and carry 50 lbs. without assistance.
  • Ability to interact with impounded dogs, cats and other animals including vicious, stray, sick or injured animals. Ability to handle seeing and dealing with animals that have been abused, neglected or treated cruelly.  
  • Excellent customer service skills, serving the public and colleagues with honesty and integrity.
  • Effective oral and written communication skills.
  • Ability to understand and follow a variety of oral and written instructions/procedures.
  • Ability to learn animal management software system and accurately enter information into the software system.
  • Ability to handle performing or assisting with euthanasia. 

 

QUALIFICATIONS/EDUCATIONAL BACKGROUND

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.    

  • Minimum of high school diploma.
  • One+ years’ experience in animal related field preferred. 
  • Certification in euthanasia may be required.  
  • Drivers license may be required. 
  • Must be available to work on weekends.
  • Must pass background check and drug screening.
  • Must have reliable transportation.
  • Must like animals!

 

LANGUAGE SKILLS 

Must be able to read and interpret kennel policy guidelines and policies and procedures.  Must be able to communicate effectively to kennel visitors and provide good customer services skills.  

REASONING ABILITY 

Must have the ability to interpret a variety of instructions in written or verbal form and to follow those instructions correctly.

WORK ENVIRONMENT  

While performing the duties of this job, employee may be exposed to a kennel that is not air-conditioned and may be exposed to unpleasant kennel smells.  May have to handle dogs and cats that are stray, injured, diseased or vicious.  May also be exposed to animal carcasses.  

To apply, please send your resume to employment@lifelineanimal.org.

LifeLine Animal Project is committed to ending the euthanasia of healthy, adoptable dogs and cats in metro Atlanta.  Our animal shelters and spay/neuter clinics are a vital part of our success in the community.

LifeLine has an immediate opening for a Registered Veterinary Assistant.  Responsible for daily care of patients, assisting doctors and technicians with surgical and anesthetic procedures, administering medications as directed, following medical protocols to treat illnesses and general housekeeping, this position is an excellent opportunity for a new or experienced RVT.

Essential Job Functions

  • Assist with public intake and release of patients.
  • Prep patients for surgery, observing all clinic procedures to enforce sterility and safety of patients.
  • Monitor anesthesia, with a clear idea of abnormal conditions.
  • Following medical protocols, treat ill or injured patients.
  • Administer medications as directed.
  • Conduct medical rounds of patients.
  • Data entry of medical records and notes.
  • Clean facility and surgical pack preparation as assigned.
  • All other duties as assigned.

 

Skills, Knowledge and Education

  • Current, valid Registered Veterinary Technician.
  • One to two years of experience in a veterinary clinic, hospital animal shelter or control facility.
  • Learn characteristics of animal behavior (for example: be able to identify aggressive or fearful behavior)
  • Use appropriate safety equipment for fractious or feral animals (will train) – the use of safety equipment is mandatory
  • Must be able to work standing or sitting for 8 or more hours
  • Able to lift and carry up to 50 lbs repeatedly throughout the day with assistance
  • Bend and kneel repeatedly
  • Respond quickly to a variety of medical situations
  • Cope with death either due to surgical complication or euthanasia

 

To apply, please send your resume to employment@lifelineanimal.org.

Job Title: Social Media Coordinator and Photographer

Reports To: Placement Manager and Social Media Manager

Salary: $16 per hour 

Position Summary:  The Social Media Coordinator is responsible for the, high-quality content (primarily videos and photos) for the DeKalb County Animal Services social media pages. This role is responsible for creating, posting, responding and joining relevant conversations on behalf of LifeLine on various social media and online channels. Working closely with the marketing team, this position will promote the needs of the shelter through strong branded social media content creation, increase LifeLine’s social media footprint, and highlight lifesaving programs and initiatives. This position is very hands-on with animals, including medium to large dogs, at our DeKalb shelter in order to create videos and photographs that help save lives and drive adoptions, donations and awareness. This position also contributes to overall marketing efforts including flyer creation, branding, brainstorm, video production and campaign development.

Essential Functions:

  • Create engaging video and photo content for DeKalb County Animal Services Facebook and Instagram.
  • Brainstorm and assist with content creation for LifeLine’s TikTok, Twitter, YouTube, Nextdoor,  and other social media platforms. 
  • Photograph, write and post bios for shelter animals’ online adoption listings. 
  • Coordinate with shelter departments to develop content that supports adoptions, donations and volunteer activities. Work with the marketing team to support and promote LifeLine events, programs and initiatives.
  • Address customer feedback and concerns via Google reviews and social media.
  • Promote positive conversations and escalate any concerns.
  • Help post, promote and oversee content on LifeLine Facebook groups to inform and engage our supporters and community.
  • Coach and leverage volunteer content teams on the content they provide for social media and online adoption profiles.  
  • Support Placement team with in-shelter customer support as needed.
  • Support Animal Care team with daily animal caretaking duties as needed. 
  • Other duties as assigned.


Job Skill, Knowledge, and Experience Requirements:

  • Knowledge of photography, videography and content creation
  • Strong DSLR photography and video editing skills
  • Customer service experience preferred
  • Expertise in major social media platforms, including Facebook, Instagram, Twitter and TikTok
  • Professional experience using social media for business success a plus
  • Excellent and professional written communication skills
  • Flexibility to react to changes in shelter priorities
  • Animal handling and behavior experience
  • Must love animals and be able to handle large dogs comfortably
  • Bilingual in Spanish and English is a plus

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