LifeLine Animal Project at DeKalb currently has the following job openings:

  1. Rescue Coordinator
  2. Customer Service Representative
  3. Feline Foster and Care Coordinator
  4. Animal Help Specialist
  5. Animal Care Attendant
  6. Vet Tech

Scroll down to read more information about each job and how to apply. All candidates must pass a background check and drug screening. 

Rescue Coordinator

Coordinate transfers to rescue groups. Work with Kennel staff to identify animals that can be placed in rescue.

Essential Job Functions:

  • Maintain detailed, up-to-date records for all rescue groups and rescued animals.
  • Identify, research, and recommend new rescue partners.
  • Maintain positive relationships with rescue partners.
  • Contact and coordinate the transfer of animals to out-of-state shelters. Coordinate health certificate issuance.
  • Observe and assess animal behavior. Determine best rescue partner based on animal behavior, breed, medical condition, etc.
  • Handle animals in a safe and humane manner. Pull dogs from multi-run kennels or single cages. Walk or monitor dogs in play yards. Assist with holding animals for vaccines or medical tests.
  • Answer phone calls and emails from potential rescuers in a prompt, professional and informative manner.
  • Call and/or email rescue groups about available shelter animals and assist rescue groups with animal selection.
  • Coordinate social media posts and email blasts in order to generate interest in hard-to-place animals.
  • Handle all customers in a polite and professional manner.

Skills, Knowledge and Education:

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Excellent customer service skills
  • Extensive knowledge of dog and cat behavior, training and of animal breed recognition is also required.
  • Ability to assess animal behavior.
  • Demonstrated personal communication knowledge to include effective phone skills, effective public speaking and ability to communicate effectively in writing and orally.
  • Must be available to work on weekends.
  • Must pass background check and drug screening.
  • Minimum of high school diploma and 3+ years experience in animal related field.

To apply, please send cover letter, resume and salary history to This email address is being protected from spambots. You need JavaScript enabled to view it..

Customer Service Representative

The customer services representative position is responsible for greeting and assisting Shelter visitors (in-person or by phone or email.) This employee must use excellent, in-depth knowledge of Shelter operations, resources and procedures. Must communicate with all visitors, volunteers and coworkers with professionalism, respect and compassion. This is a full-time position. Weekly work schedule includes some weekend and evening hours.

Essential Job Functions:

  • Provide timely and accurate information to visitors.
  • Treat animals with respect and compassion.
  • Educate visitors concerning good pet ownership, LifeLine resources and DeKalb County pet requirements.
  • Perform data entry.
  • Answer phones and emails promptly. Provide accurate information or refer visitors to appropriate departments for service.
  • Complete transactions with efficiency and accuracy. Handle cash and credit transactions.
  • Maintain an organized and clean office.
  • Other duties and projects as assigned by Shelter management.

Skills, Knowledge and Education:

  • Priority on visitor satisfaction
  • Problem solving
  • Love of animals
  • Demonstrated communication excellence
  • Teamwork orientation
  • Technical capacity to use email, Shelter software applications and all office equipment
  • Cash handling and receipt balancing experience
  • Flexibility and ability to prioritize tasks

To apply, please send cover letter, resume and salary history to This email address is being protected from spambots. You need JavaScript enabled to view it..

Feline Foster and Care Coordinator

Responsible for overseeing the placement of cats and kittens within the shelter for health and safety, coordinate cat programs, develop new programs to facilitate the placement of cats and kittens either through foster, foster to adopt, rescue and adoption.

Essential Job Functions:

  • Coordinate the placement of cats and kittens in the shelter environment to enhance their health and well being
  • Seek out foster homes for cats and kittens
  • Schedule and/or perform home visits for foster placements
  • Maintain foster module in Pet Point to keep track of foster pets housed outside of the shelter
  • Train fosters, volunteers and employees on the proper care of cats and kittens of all ages
  • Handle FTA kitten adoptions including home visit, follow up care and needs up to finalizing adoption
  • Coordinate with adoptions for scheduling surgery for FTA kittens
  • Be willing to work flexible hours and be on call if needed for foster emergencies
  • Work closely with Volunteer Coordinator on volunteer opportunities that assist with foster processes, home visits and animal care
  • Work with Veterinary staff on medical treatment of cats and kittens in shelter and in foster placement
  • Train and monitor the care of bottle kittens in the nursery known as Kitten Sittin program.
  • Prepare reports as needed
  • Develop programs to enhance cat and kitten adoptions and foster placement
  • Coordinate with rescue coordinator on rescue placement of cats and kittens
  • Coordinate with Lifeline TNR person on the quick movement and return of TNR cats to their home environment
  • Must promote LifeLine Animal Project’s policies and philosophies
  • Coordinate with other Departments as it pertains to fosters and shelter population
  • Must care for office pets and keep office and hallway clean as assigned
  • Make sure and check notes and update cards for animals that can go home same day
  • Coordinate with kennel technicians in the movement of animals when needed under guidelines set by management.
  • Be prepared to work over in the event an placement takes longer than normal
  • Be willing to work from home when needed in the event there is a need for emergency placement
  • Support and assist other members of placement staff
  • Support and assist other departments within shelter when needed as assigned.
  • Maintain current files in orderly fashion
  • Stock all documents needed for foster packets
  • Other duties as assigned

Skills, Knowledge and Education:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Extensive knowledge of dog and cat behavior, training and of animal breed
recognition required.
• Knowledge in animal health and well-being to include nutrition needs, resources for
information, knowledge of common animal diseases
• Ability to identify animal species, breeds, ages and sexes. Ability to identify signs of
animal illnesses and injuries. Ability to recognize common animal behavior.
• Demonstrate personal communication knowledge to include effective phone skills,
effective interviewing techniques, public speaking and ability to communicate
effectively in writing and orally.

To apply, please send cover letter, resume and salary history to This email address is being protected from spambots. You need JavaScript enabled to view it..

Animal Help Specialist

Responsible for counseling pet owners who are having difficulty with their pets.  Provide resources to keep pets with their owners – food, housing, training, etc.  Suggest resources to assist owners in rehoming their pets when necessary.  Provide customer services to all shelter visitors.  Answer questions and provide information to shelter visitor and customers.

Essential Job Functions:

      • Provide customer service – answer questions and provide information – in-person, by phone and email.

      • Make appointments for owner surrender counseling.

      • Educate pet owners as needed concerning pet behavior and possible solutions to pet problems.

      • Coordinate with LifeLine Outreach staff to learn and understand all resources available to pet owners.  Refer owners to Outreach staff when resources are available.

      • Provide food, training options, etc. to owners when available.

      • Discuss and suggest alternate options for owners to rehome their pets – rescue groups, facebook posts, etc.

      • Coordinate with DeKalb Rescue staff if appropriate when receiving a surrender animal.

      • Perform data entry.

      • Track owner interactions, follow-up with owners as needed.

      • Provide reports including number of owner contacts, assistance provided, animals surrendered or rehomed, etc.

      • Back-up and assist all positions in the Customer Service department.

      • Perform other duties as required by management.

Skills, Knowledge and Education:

      • Passion for animals and animal welfare.
      • Excellent customer service skills.

      • Ability to identify animal species, breeds, ages and sexes.  Ability to identify signs of animal illnesses and injuries. Ability to recognize common animal behavior.

      • Excellent oral and written communication skills.  Ability to educate and train adopters and staff.

      • Data entry and database knowledge and efficiency.

      • Ability to prioritize projects and schedule tasks to meet deadlines.

To apply, please send cover letter, resume and salary history to This email address is being protected from spambots. You need JavaScript enabled to view it..

Animal Care Attendant

LifeLine Animal Project, Inc. is currently seeking a Kennel Attendant at the DeKalb County Animal Services facility in Decatur, Georgia. Kennel Attendants are responsible for cleaning cages and kennels, feeding animals, processing animals during intake, assisting people looking for their lost pets and assisting customers who are interested in adopting a pet. Other duties may include washing dishes, doing laundry, unloading dog food, assisting with euthanasia and other tasks as assigned.

Qualifications:

      • Previous animal related employment experience required. Examples of previous experience include employment at an animal shelter, veterinary clinic, doggy daycare or other animal related business where you had hands-on experience with animals.
      • Ability to stand for extended periods (8 hours a day) and to bend and reach to perform assigned work activities. Ability to lift and carry 50 lbs. without assistance.
      • Ability to interact with impounded dogs, cats and other animals including vicious, stray, sick or injured animals. Ability to determine which animals are aggressive.
      • Ability to handle seeing and dealing with animals that have been abused, neglected or treated cruelly.
      • Ability to learn/perform a variety of animal care related work activities.
      • Must be available to work early mornings and on weekends.
      • Must pass background check and drug screening.
      • Must have reliable transportation.
      • High school diploma or GED required.

To apply, please send cover letter, resume and salary history to This email address is being protected from spambots. You need JavaScript enabled to view it..

Vet Tech

LifeLine Animal Project, Inc. has an immediate opening for a Veterinary Assistant at the DeKalb County Animal Services facility in Decatur, Georgia. Responsible for daily care of surgical atients, assisting doctors and technicians with surgical and anesthetic procedures, and general housekeeping, this position is an excellent opportunity for an experienced assistant. LifeLine offers competitive pay, insurance benefits, paid time off and holidays to all full-time employees.

Essential Job Functions:

      • Assists with public intake and release of patients as needed.
      • Responsible for prepping patients for surgery, observing all clinic procedures to enforce sterility and safety of patients.
      • Able to monitor anesthesia, with a clear idea of abnormal conditions.
      • General duties in the operating room during surgery to assist with movement of patients, recovery of patients, and general flow.
      • Cleaning of facility and surgical pack preparation as assigned.
      • All other duties as assigned.

Skills, Knowledge and Education:

      • One to two years of experience in a veterinary clinic, hospital animal shelter or control facility.
      • Handle (on average) 30-60 dogs and cats per day.
      • Learn characteristics of animal behavior (for example: be able to identify aggressive or fearful behavior).
      • Use appropriate safety equipment for fractious or feral animals (will train) – the use of safety equipment is mandatory.
      • Must be able to work standing or sitting for 8 or more hours.
      • Able to lift and carry up to 50 lbs repeatedly throughout the day with assistance.
      • Bend and kneel repeatedly.
      • Respond quickly to a variety of medical situations.
      • Cope with death either due to surgical complication or euthanasia.

To apply, please send cover letter, resume and salary history to This email address is being protected from spambots. You need JavaScript enabled to view it..