Update to Field Services due to COVID-19


DeKalb County Animal Enforcement is following the recommendations of the National Animal Care and Control Association (NACA). For the safety of our officers and the public we serve, NACA is advising all officers to take extra measures to mitigate the short and long-term effects of the COVID-19 pandemic. These measures include protecting officers to reduce risk of spreading the virus, as well as working to manage and minimize the number of new animals entering our shelter. DeKalb County Animal Control Officers are continuing to respond to high priority/emergency calls and have suspended all non-emergency calls.


High priority/emergency calls include:

Law enforcement assistance
Injured or sick stray animals
Cruelty and neglect complaints
Bite complaints
Dangerous and aggressive dogs


Non-emergency calls and activities include:

Non-aggressive stray animal pick-up
Leash law and licensing complaints
Barking and nuisance complaints
Trapping and transport of community cats
Conflict mitigation scenarios


DeKalb County Animal Control Officers enforce County animal ordinances and fight animal cruelty. Animal Control Officers are available Monday-Friday, 8am - 6pm. Animal Service Officers are on duty or available for emergency responses 24/7.

DeKalb County Animal Control Officers enforce the DeKalb County animal ordinance and state animal-related laws. Please call 404.294.2996 x2 to request field service.  The cruelty hotline and web email are monitored Mon – Friday, 8:00am - 4:30pm.  Office hours are from 8:30am – 5:00pm and you can call 404.294.2996 (2).  After office hours, the Animal Services dispatch lines for service roll over to Emergency 911. If calling after office hours to report an emergency, you may need to hold the line until an emergency 911 dispatcher is available. Field service during normal hours of operation includes:

  • Stray animals; leash law violations
  • Cruelty or neglect of animals
  • Animal bites; dangerous or vicious animals
  • Dog fighting; cock fighting
  • Excessive animal noise
  • No rabies vaccination; not registering a pet

Please note that DeKalb animal control officers handle emergencies-only at night and over the weekend. Emergencies consist of police assists, animal cruelty, animal bites, etc.

DeKalb Animal Control Officers do not respond to calls from owners wanting to surrender their own animals. Owners needing to surrender their pets should read How to Surrender Your Pet.

For deceased animals, please call: Department of Sanitation at 404.294.2900.

For information about controlling nuisance wildlife, contact AWARE 678.418.1111 or the Georgia Department of Natural Resources at 770.918.6401. Also read HSUS's Wild Neighbor article.

If you have an ongoing nuisance animal problem, please print and complete this Trap Request Form and forward with the correct funds to DeKalb County Animal Services and Enforcement, Attn: Trap Request, 3630 Camp Circle Decatur, GA 30032. 

If you prefer to make a service request online, fill out this Service Request form.