Update to Field Services due to COVID-19

 

DeKalb County Animal Enforcement Services is following the recommendations of the National Animal Care and Control Association (NACA). For the safety of our officers and the public we serve, NACA is advising all officers to take extra measures to mitigate the short and long-term effects of the COVID-19 pandemic. These measures include protecting officers to reduce risk of spreading the virus, as well as working to manage and minimize the number of new animals entering our shelter. DeKalb County Animal Enforcement Officers are continuing to respond to high priority/emergency calls and have suspended all non-emergency calls.

 

High priority/emergency calls include:

Law enforcement assistance
Injured or sick stray animals
Cruelty and neglect complaints
Bite complaints
Dangerous and aggressive dogs

 


Non-emergency calls and activities include:

Non-aggressive stray animal pick-up
Leash law and licensing complaints
Barking and nuisance complaints
Trapping and transport of community cats
Conflict mitigation scenarios

 


DeKalb County Animal Enforcement Services provides care, education, and protection services for animals in the fight against cruelty, while enforcing County ordinances. Animal Enforcement Officers are available Monday - Friday, 7:00am - 10:00pm. Animal Enforcement Officers are on duty or available for emergency responses 24/7.

DeKalb County Animal Enforcement Officers enforce the DeKalb County animal ordinance and state animal-related laws. Please call 404.294.2996 x2 to request field service.  The cruelty hotline and web email are monitored Monday – Friday, 8:00am - 4:30pm. Animal Enforcement dispatchers are available by phone Monday - Friday, 8:30am – 5:00pm at 404.294.2996 (ext. 2).  After hours, emergency calls will be routed to Emergency 911 for handling. Field service during normal hours of operation includes:

  • Stray animals; leash law violations
  • Cruelty or neglect of animals
  • Animal bites; dangerous or vicious animals
  • Dog fighting; cock fighting
  • Excessive animal noise
  • No rabies vaccination; not registering a pet

Please note that DeKalb Animal Enforcement Officers handle emergencies only at night and over the weekend. Emergencies consist of police assists, animal cruelty, animal bites, etc.

DeKalb Animal Enforcement Officers do not respond to calls from owners wanting to surrender their own animals. Owners needing pet help assistance should read these pet help resources.

For deceased animals, please call: Department of Sanitation at 404.294.2900.

For information about controlling nuisance wildlife, contact AWARE 678.418.1111 or the Georgia Department of Natural Resources at 770.918.6401. Also read HSUS's Wild Neighbor article.

If you have an ongoing nuisance animal problem, please print and complete this Trap Request Form and forward with the correct funds to DeKalb County Animal Enforcement Services, Attn: Trap Request, 3630 Camp Circle Decatur, GA 30032. 

If you prefer to make a service request online, please complete the Service Request Form.