Do you want to turn your passion for animal welfare into a meaningful career? If you are looking for a new path with purpose, check out the current employment opportunities at LifeLine Animal Project’s DeKalb County Animal Services shelter! As the largest animal welfare organization in Georgia, working at LifeLine is more than just a job. It is meaningful work directly impacting Atlanta’s pets and pet owners, saving lives, and keeping families and their pets together. If you’re hardworking, collaborative, and passionate about animals, then we’d love to meet you!
We have a wide variety of job opportunities available, including animal care, animal placement, community support and veterinary care. As a LifeLine employee, you’ll enjoy the benefits of paid time off, paid holidays, comprehensive health insurance plans, discounted veterinary care for your pets and more. And the best perk of all, helping animals!
Are you IN? Check out our available positions below and apply to work at LifeLine’s DeKalb County Animal Services.
All position or application questions can be directed to employment@lifelineanimal.org.
Job Title: Adoption Counselor
Department: Placement Services
Reports to: Adoptions Supervisor
Summary:
LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff, our leadership and our community. We expect all employees to exhibit LifeLine’s core values as we complete daily tasks, provide services to clients and care for our animals.
This position assists with counseling the public about potential pets for adoption, reviewing adoption applications submitted by the public based on written guidelines, receiving adoption fees, and updating the software system with information necessary to complete the adoption. The Adoptions Counselor is also responsible for tasks which help to increase the number of adoptions such as photo taking and social media posts and other tasks as assigned.
Essential Job Functions:
This represents a list of essential job duties. Other duties or special projects may be assigned as needed.
- Uphold the standards and values of LifeLine Animal Project:
- Save Lives
- Build Community
- Be Exceptional Stewards
- Be Courageous
- Be Compassionate
- Take Responsibility
- Respect, Embrace and Celebrate Diversity
- Answer emails and phone calls from the public regarding pets for adoption in a prompt, professional and informative manner.
- Provide information to potential adopters about housetraining methods, the need for puppy/kitten follow up shots/yearly veterinary care/heartworm prevention and other pet related information.
- Answer questions from the public about pets for adoption including the behavior of specific breeds, dog and cat behavior, pet care, whether a specific pet would be good with children or other dogs and other pertinent information.
- Review adoption applications submitted by the public to determine if the applicant meets written adoption guidelines. Approve or deny the application for adoption in a professional manner. Ask questions of the applicant if necessary to clarify information on the written adoption application.
- Write the clinic transfer paperwork for animals that have been adopted to ensure they are spayed/neutered, microchipped, vaccinated, heartworm or combo tested, etc.
- Properly input all information necessary for the adoption into the software system. Must print out all necessary paperwork for the adoption and must have the adopter sign the adoption contract and any dismissal instructions.
- Handle adoption fees and perform cash box closing for the adoption cash box.
- Call adopters to inform them when their adopted pet is ready for pickup.
- Perform tasks to increase the number of adoptions including taking pictures and videos of pets for adoption and posting on Facebook and in the animal management software.
- May be required to assist with owner surrender counseling, rescue groups and cleaning when needed.
- Other tasks as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Compassion for animals and the people who love and care for them.
- Excellent oral and written communication skills.
- Knowledge of general animal care principles and practices.
- Excellent customer service skills
- Ability to serve the public and fellow employees with honesty and integrity.
- Extensive knowledge of dog and cat behavior, training and of animal breed recognition is also required.
- Knowledge in animal health and well-being to include nutrition needs, resources for information, knowledge of common animal diseases
- Ability to identify animal species, breeds, ages and sexes. Ability to identify signs of animal illnesses and injuries. Ability to recognize common animal behavior.
- Demonstrated personal communication knowledge to include effective phone skills, effective interviewing techniques, public speaking and ability to communicate effectively in writing and orally.
- Must be available to work on weekends.
- Must pass background check and drug screening.
Education and/or Experience:
Minimum of high school diploma or equivalent. One or more years’ experience in animal related field preferred.
Work Environment:
While performing the duties of this job, employee may be exposed to unpleasant kennel smells. May have to handle dogs and cats that are stray, injured, diseased or vicious.
Job Title: Animal Care Specialist
Department: Animal Care
Reports to: Animal Care Manager
Responsible for cleaning cages and kennels, feeding animals, processing animals during intake, assisting people looking for their lost pets, and assisting customers who are interested in adopting a pet. Other duties may include washing dishes, doing laundry, unloading dog food, assisting with euthanasia, and other tasks as assigned.
DESIRED SKILLS
- Previous animal related employment experience required. Examples of previous experience include employment at an animal shelter, veterinary clinic, doggy daycare or other animal related business where you had hands-on experience with animals.
- Ability to stand for extended periods of time (8 hours a day) and to bend and reach to perform assigned work activities. Ability to lift and carry 50 lbs without assistance.
- Ability to interact with impounded dogs, cats, and other animals including vicious, stray, sick or injured animals. Ability to determine which animals are aggressive.
- Ability to handle seeing and dealing with animals that have been abused, neglected, or treated cruelly.
- Ability to learn/perform a variety of animal care related work activities.
QUALIFICATIONS
- High school diploma or GED required.
- Must be available to work early mornings and on weekends.
- Must pass background check and drug screening.
- Must have reliable transportation.
To apply, please send your resume to employment@lifelineanimal.org.
DeKalb County Animal Enforcement Services is managed by DeKalb County Government.
Did you know a career in Animal Enforcement can be both rewarding and challenging? Due to increased awareness and national attention to combatting animal cruelty, it is becoming one of the fastest growing professions in the country! Animal Enforcement work is NEVER dull and can be quite exciting!
AVAILABLE POSITIONS:
As an Animal Enforcement employee, you would be responsible for:
- Public health
- Public safety
- Law enforcement
- Protection of pets and people with education and intervention
To apply, visit DeKalb County’s website to view current employment opportunities.
Position: Cat Care Coordinator
Department: Animal Care
Reports To: Director of Animal Care
Summary:
LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff, our leadership and our community. We expect all employees to exhibit LifeLine’s core values as we complete daily tasks, provide services to clients and care for our animals.
This position is responsible for supervising the kennel, training animal care personnel, and ensuring the humane care of all animals impounded at the shelter and other tasks as assigned. This position requires supervising the animal care staff, including the evaluation, growth and development of those being supervised.
Essential Job Functions:
This represents a list of essential job duties. Other duties or special projects may be assigned as needed.
- Uphold the standards and values of LifeLine Animal Project:
- Save Lives
- Build Community
- Be Compassionate
- Be Exceptional Stewards
- Take Responsibility
- Be Courageous
- Respect, Embrace, and Celebrate Diversity
- Oversee and review the daily operational task of the front of house Animal Care staff.
- Oversee the general care of all felines housed at the shelter and perform daily behavior and medical walkthroughs within the cat housing sections of the facility.
- Review and maintain inventory of the felines housed in the facility daily.
- Enforce and assist in disease control, animal health and sanitation protocols.
- Enforce and assist in animal shelter policies and procedures.
- Review and report general facility maintenance needed within the shelter.
- Instruct Animal Care personnel in proper and humane handling techniques of animals.
- Perform routine first aid of injured animals.
- Perform and supervise euthanasia to ensure proper humane techniques are being followed. Maintain accurate drug records and logs.
- Reporting and maintenance of supplies and materials needed in animal care.
- Implement the enforcement of discipline and disciplinary action as well assist in issuing and completing performance reviews for animal care staff.
- Directly oversee feeding and watering of animals within the facility.
- Assist in the intake process and ensure that policy is being followed.
- Oversee the care of quarantined animals.
- Manage the staff fairly, effectively and efficiently and serve as a model for staff.
- Recordkeeping.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- At least 2 years experience in shelter or Animal Care.
- Advanced knowledge of animal behavior, habits, and husbandry.
- Advanced animal handling skills for large and small animals.
- Considerable knowledge of animal welfare programs.
- Ability to prepare and maintain routine work records and reports.
- Ability to supervise the work of assigned subordinates.
- Ability to communicate effectively, both orally and in writing.
- Certified in humane euthanasia. Ability to properly maintain drug logs.
- Proven leadership ability.
- Ability to train staff on Animal Care operation and handling.
- Must be available to work on weekends.
- Must pass background check and drug screening.
Work Environment:
While performing the duties of this job, employee may be exposed to loud noises and unpleasant sights and odors. Employee may have to handle sick, injured, stray, diseased or vicious animals.
Position: Dog Foster Coordinator
Department: Placement Services
Reports To: Foster and Rescue Manager
Summary:
LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff, our leadership and our community. We expect all employees to exhibit LifeLine’s core values as we complete daily tasks, provide services to clients and care for our animals.
This position assists the Foster and Rescue Manager with the implementation of the Dog Foster Care Program, which includes developing training materials, conducting foster home visits, and maintaining the database of foster information and producing reports as needed. The Dog Foster Coordinator is also responsible for recruiting new foster volunteers and teaching them feeding and care techniques.
Essential Job Functions:
This represents a list of essential job duties. Other duties or special projects may be assigned as needed.
- Uphold the standards and values of LifeLine Animal Project:
- Save Lives
- Build Community
- Be Compassionate
- Be Exceptional Stewards
- Take Responsibility
- Be Courageous
- Respect, Embrace, and Celebrate Diversity
- Recruit, interview and select volunteers for the Dog Foster Program. Coordinate with the Volunteer Coordinator as volunteers express foster interest.
- Coordinate with other staff to identify foster matches. Meet dogs and evaluate personalities and special needs.
- Conduct home visits as part of the foster volunteer evaluation process.
- Document inspections as required by Department of Agriculture regulations.
- Develop training materials – manuals, videos, etc. – to be used in foster training. Work with Marketing & Communications staff as needed. Receive approval of all materials (content and presentation) from Shelter Executive Director.
- Schedule and conduct foster training classes – bottle feeding, administering medications, house training, socializing, etc.
- Counsel foster volunteers. Answer questions, provide additional training and support as needed.
- Stay connected to short- and long-term fosters with follow-up phone calls, emails and visits. Maintain connection even when volunteers are not housing an animal.
- Create a database of foster homes with each volunteer’s preferences and capabilities, and maintain and update records. Produce reports as requested.
- Work with Veterinary staff to schedule vaccines, surgery, appointments, etc. Provide appointment information to foster volunteers and follow-up if appointments are missed. Reschedule as needed.
- If a foster dog is adopted (by the foster or another applicant), ensure that all proper electronic and documentation steps are completed to confirm the adoption and have it reflected accurately in our shelter database.
- Other tasks as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Compassion for animals and the people who love and care for them.\
- Strong work ethic with the ability to work independently.
- Demonstrated ability to coordinate with various departments, personnel, vendors, volunteers and outside agencies.
- Ability to serve the public and fellow employees with honesty and integrity.
- Knowledge of animal behavior, habits, and husbandry.
- Animal handling skills for large and small animals.
- Considerable knowledge of animal welfare programs.
- Ability to prepare and maintain routine work records and reports.
- Ability to communicate effectively, both orally and in writing.
- Valid Georgia driver’s license required.
- Must be available to work on weekends.
- Must pass background check and drug screening.
Education and/or Experience:
Minimum of high school diploma or equivalent. Two or more years’ experience in animal sheltering or kennel.
Work Environment:
While performing the duties of this job, employee may be exposed to unpleasant kennel smells. May have to handle dogs and cats that are stray, injured, diseased or vicious.
Job Title: Intake Specialist
Department: Animal Care
Reports to: Intake Supervisor
Summary:
LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff, our leadership and our community. We expect all employees to exhibit LifeLine’s core values as we complete daily tasks, provide services to clients and care for our animals.
Responsible for cleaning cages and kennels, feeding animals, and processing animals during intake. Other duties may include medicating animals, assisting owners who are surrendering pets, contacting owners of tagged pets, assisting in rehabilitation of and transporting animals, and other tasks as assigned.
Essential Job Functions:
This represents a list of essential job duties. Other duties or special projects may be assigned as needed.
- Uphold the standards and values of LifeLine Animal Project:
- Save Lives
- Build Community
- Be Compassionate
- Be Exceptional Stewards
- Take Responsibility
- Be Courageous
- Respect, Embrace, and Celebrate Diversity
- Uphold the standards and values of LifeLine Animal Project:
- Properly cleaning and disinfecting dog and cat cages.
- Properly feeding and watering dogs, cats and other animals based on age, size, weight and condition.
- Notifying kennel supervisors or veterinary personnel of sick, injured, or pregnant animals.
- Safely and properly handling all animals including bite quarantine animals, vicious animals and feral cats.
- Processing dogs, cats and other animals during intake to include: Entering data correctly in animal management software, Vaccinating animals, Deworming animals, Taking pictures, scanning animals for chips and looking for ID tags, Drawing blood and performing heartworm and combo tests, and Reading case notes to properly classify animals
- Updating animal management software when an animal’s status has changed or if it is moved to a new cage.
- Euthanizing animals or assisting with euthanasia.
- Taking specimens of rabies suspect animals.
- Transporting sick or injured animals to offsite veterinarians or outreach events as needed.
- Learn characteristics of basic animal behavior.
- Other tasks as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Excellent customer service skills.
- Knowledge of general animal care principles and practices.
- Ability to stand for extended periods (8 hours a day) and to bend and reach to perform assigned work activities.
- Ability to lift and carry 50 lbs. without assistance.
- Ability to interact with impounded dogs, cats and other animals including vicious, stray, sick or injured animals. Ability to handle seeing and dealing with animals that have been abused, neglected or treated cruelly.
- Ability to understand and follow a variety of oral and written instructions/procedures.
- Ability to learn animal management software system and accurately enter information into the software system.
- Ability to communicate effectively orally and in writing.
- Ability to learn/perform a variety of animal care related work activities.
- Ability to serve the public and fellow employees with honesty and integrity.
- Ability to handle performing or assisting with euthanasia.
- Must be available to work on weekends.
- Must pass background check and drug screening.
- Must have reliable transportation.
- Must like animals!
Education and/or Experience:
Minimum of high school diploma. One+ years’ experience in animal related field preferred.
Language Skills:
Must be able to read and interpret kennel policy guidelines and policies and procedures. Must be able to communicate effectively to kennel visitors and provide good customer services skills.
Reasoning Ability:
Must have the ability to interpret a variety of instructions in written or verbal form and to follow those instructions correctly.
Certificates, Licenses, Registrations:
Certification in euthanasia may be required.
Drivers license may be required.
Work Environment:
While performing the duties of this job, employee may be exposed to a kennel that is not air-conditioned and may be exposed to unpleasant kennel smells. May have to handle dogs and cats that are stray, injured, diseased or vicious.
Position: Visitor Experience Manager
Department: Operations
Reports To: Operations Director
Summary:
LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff, our leadership and our community. We expect all employees to exhibit LifeLine’s core values as we complete daily tasks, provide services to clients and care for our animals.
This position assists the Operations Director and shelter leadership team with providing excellent customer service to all shelter visitors and ensures the flow of shelter visitors is well-managed. Supports shelter staff as they manage requests from the public and internal shelter tasks.
Essential Job Functions: This represents a list of essential job duties. Other duties or special projects may be assigned as needed.
- Uphold the standards and values of LifeLine Animal Project:
- Save Lives
- Build Community
- Be Exceptional Stewards
- Be Courageous
- Be Compassionate
- Take Responsibility
- Respect, Embrace and Celebrate Diversity
- Assist the Shelter Leadership in supervising the flow of visitors to the shelter.
- Uphold building presentation standards, monitoring the space for access, health and safety.
- Manage building dispatch system by monitoring visitor flow and supporting any technical issues that may arise.
- Monitor visitor wait time and follow up on visitor needs that are not met in a timely manner.
- Maintain readiness to take on any shelter department tasks necessary to expedite wait times and execute visitor service requests.
- Communicate clearly and positively with departments and fellow staff to ensure efficient visitor flow.
- Uphold a friendly and welcoming environment for both visitors and staff.
- Review feedback from public-facing surveys and review websites; respond and address as needed.
- Oversee visitor experience technology and analyze data with the intent to share findings with leadership, and utilize for goal setting and process improvement.
- Continuously help to refine and optimize processes and support for staff to ensure efficiency, thoroughness, and a positive experience for staff and the community.
- Maintain any training materials related to the role and its procedures to ensure they are always up-to-date.
- Consult with department leads to identify inefficiencies and help to create and implement strategies to correct them.
- Take initiative to continually learn program and department tasks, new updates, and new staff to ensure a general knowledge of shelter operations and department roles.
- Other tasks as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Excellent customer service and communication skills.
- Ability to manage people and a variety of tasks.
- Knowledge of general animal care principles and practices.
- Excellent organizational skills.
- Comfortable with technology and ability to learn new software.
- Demonstrated ability to coordinate with various departments, personnel, vendors, volunteers and outside agencies.
- Ability to serve the public and fellow employees with honesty and integrity.
Education and/or Experience:
Minimum of high school diploma or equivalent. One+ years’ experience in animal related field preferred.
Work Environment:
While performing the duties of this job, employee may be exposed to a kennel that is not air-conditioned and may be exposed to unpleasant kennel smells. May have to handle dogs and cats that are stray, injured, diseased or vicious.






Position: Rescue Coordinator
Department: Placement
Reports To: Placement Manager
Summary:
LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff, our leadership and our community. We expect all employees to exhibit LifeLine’s core values as we complete daily tasks, provide services to clients and care for our animals.
This position is responsible for coordinating transfers to rescue groups and working with Kennel staff to identify animals that can be placed in rescue.
Essential Job Functions:
This represents a list of essential job duties. Other duties or special projects may be assigned as needed.
- Uphold the standards and values of LifeLine Animal Project: Saves Lives, Build Community, Be Compassionate, Be Exceptional Stewards, Take Responsibility, Be Courageous, and Respect, Embrace and Celebrate Diversity
- Maintain detailed, up-to-date records for all rescue groups and rescued animals.
- Call and/or email rescue groups about available FCAS shelter animals and assist rescue groups with animal selection.
- Identify, research, and recommend new rescue partners.
- Maintain positive relationships with rescue partners.
- Contact and coordinate the transfer of animals to out-of-state shelters.
- Answer phone calls and emails from potential rescuers in a prompt, professional and informative manner.
- Handle all customers in a polite and professional manner.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Excellent customer service skills.
- Knowledge of general animal care principles and practices.
- Ability to interact with impounded dogs, cats and other animals including vicious, stray, sick or injured animals. Ability to handle seeing and dealing with animals that have been abused, neglected or treated cruelly.
- Ability to understand and follow a variety of oral and written instructions/procedures.
- Ability to learn animal management software system and accurately enter information into the software system.
- Ability to serve the public and fellow employees with honesty and integrity.
- Must be available to work on weekends.
- Must pass background check.
Education and/or Experience:
Minimum of high school diploma or equivalent. One+ years’ experience in animal related field preferred.
Language Skills:
Must be able to read and interpret policy guidelines and policies and procedures. Must be able to communicate effectively to kennel visitors and provide good customer services skills.
Work Environment:
While performing the duties of this job, employee may be exposed to a kennel that is not air-conditioned and may be exposed to unpleasant kennel smells. May have to handle dogs and cats that are stray, injured, diseased or vicious.
To apply, please send your resume to employment@lifelineanimal.org.
Job Title: Veterinary Assistant
Department: Clinic
Reports To: Clinic Manager
Assisting the veterinarian by performing health checks, surgery, and providing medications for animals.
ESSENTIAL JOB FUNCTIONS
- Perform intake on new animals including exam, vaccines, testing.
- Examine animals in the shelter for diseases, parasites, injuries and other afflictions.
- Assist the veterinarian with diagnostic exams and medical procedures.
- Collect blood, urine, and stool samples as needed.
- Prepare animals for surgery. Monitor health during surgery and recovery.
- Administer vaccinations and medications for animals in the clinic and kennel.
- Perform basic first aid on injured animals.
- Maintain cleanliness and orderliness of medication and medical equipment.
- Clean instruments and surfaces. Wrap packs.
- Clean recovery and other cages in the clinic area. Clean crates if needed.
- Data entry of medical information, procedures, and notes.
- Other duties may be assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Knowledge of general animal care principles and practices.
- Ability to stand for extended periods (8 hours a day) and to bend and reach to perform assigned work activities.
- Ability to lift and carry 50 lbs. without assistance.
- Ability to interact with impounded dogs, cats and other animals including vicious, stray, sick or injured animals. Ability to handle seeing and dealing with animals that have been abused, neglected or treated cruelly.
- Ability to understand and follow a variety of oral and written instructions/procedures.
- Ability to learn animal management software system and accurately enter information into the software system.
- Ability to communicate effectively orally and in writing.
- Ability to learn/perform a variety of animal care related work activities.
- Ability to serve the public and fellow employees with honesty and integrity.
- Ability to handle performing or assisting with euthanasia.
EDUCATION and/or EXPERIENCE
- Minimum of high school diploma.
- One+ years’ experience in animal related field preferred.
- Must be available to work on weekends.
- Must pass background check and drug screening.
- Must have reliable transportation.
- Must like animals!
LANGUAGE SKILLS
Must be able to read and interpret kennel policy guidelines and policies and procedures. Must be able to communicate effectively to kennel visitors and provide good customer services skills.
REASONING ABILITY
Must have the ability to interpret a variety of instructions in written or verbal form and to follow those instructions correctly.
CERTIFICATES, LICENSES, REGISTRATIONS
Certification in euthanasia may be required. Drivers license may be required.
WORK ENVIRONMENT
While performing the duties of this job, employee may be exposed to a kennel that is not air-conditioned and may be exposed to unpleasant kennel smells. May have to handle dogs and cats that are stray, injured, diseased or vicious. May also be exposed to animal carcasses.
To apply, please send your resume to employment@lifelineanimal.org.
Position: Feline Foster Coordinator
Department: Placement
Reports To: Manager of Placement Services
Summary:
LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff, our leadership and our community. We expect all employees to exhibit LifeLine’s core values as we complete daily tasks, provide services to clients and care for our animals.
Responsible for overseeing the movement of cats and kittens within the shelter for health and safety and support the Feline Programs.
Essential Job Functions:
This represents a list of essential job duties. Other duties or special projects may be assigned as needed.
- Uphold the standards and values of LifeLine Animal Project:
- Save Lives
- Build Community
- Be Compassionate
- Be Exceptional Stewards
- Take Responsibility
- Be Courageous
- Respect, Embrace, and Celebrate Diversity
- Coordinate the placement of cats and kittens in the shelter environment to enhance their health and well being
- Work alongside Feline Care Coordinator to develop and manage cat enrichment program
- Assist Feline Foster Care Coordinator with scheduling and/or performing home visits for foster placements, maintaining foster module in Pet Point
- Assisting Feline Care Coordinator and Adoptions Foster to Adopt (FTA) kitten adoptions including home visit, follow up care and needs up to finalizing adoption
- Coordinate with adoptions for scheduling surgery for FTA kittens
- Be willing to work flexible hours and be on call if needed for foster emergencies
- Work closely with Volunteer Coordinator on volunteer opportunities that assist with foster processes, home visits and animal care
- Work with Veterinary staff on medical treatment of cats and kittens in shelter and in foster placement
- Train and monitor the care of kittens in the nursery
- Prepare reports as needed
- Develop programs to enhance cat and kitten adoptions and foster placement
- Coordinate with rescue coordinator on rescue placement of cats and kittens
- Coordinate with LifeLine TNR person on the quick movement and return of TNR cats to their home environment
- Must promote LifeLine Animal Project’s policies and philosophies
- Coordinate with other Departments as it pertains to fosters and shelter population
- Must care for office pets and keep office clean as assigned
- Make sure and check notes and update cards for cats that can go home same day
- Coordinate with Animal Care Attendants in the movement of animals when needed under guidelines set by management.
- Be prepared to work over in the event a placement takes longer than normal
- Be willing to work from home when needed in the event there is a need for emergency placement
- Support and assist other members of placement staff
- Support and assist other departments within shelter when needed as assigned
- Maintain current files in orderly fashion
- Stock all documents needed for foster packets
- Other duties as assigned
Essential Competencies:
- Problem Solving
- Customer Service
- Interpersonal Skills
- Oral and Written Communication
- Business Acumen
- Ethics
- Judgment
- Dependability
- Initiative
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Knowledge of cat behavior and training.
- Knowledge in animal health and well-being to include nutrition needs, resources for information, knowledge of common animal diseases
- Ability to identify animal species, ages and sexes.
- Ability to identify signs of animal illnesses and injuries.
- Demonstrate personal communication knowledge to include effective phone skills, effective interviewing techniques, public speaking and ability to communicate effectively in writing and orally.
Education and/or Experience:
Minimum of high school diploma. Animal experience preferred.
Language Skills:
Must be able to read and interpret policies and procedures. Must be able to communicate
effectively to adopters and must provide good customer services skills.
Reasoning Ability:
Must have the ability to interpret a variety of instructions in written or verbal form and to follow those instructions correctly.
Certificiates, Licenses, Registrations:
None required.
Work Environment:
While performing the duties of this job, employee may be exposed to a kennel that is not air-conditioned and may be exposed to unpleasant kennel smells.
Position: Foster Team Lead
Department: Placement
Reports To: Foster and Rescue Manager
Summary:
LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff, our leadership and our community. We expect all employees to exhibit LifeLine’s core values as we complete daily tasks, provide services to clients and care for our animals.
This position assists the Foster and Rescue Manager with the implementation of the Foster Care Program by assisting with the implementation of standard operating procedures for the department, focusing on foster volunteer recruitment and support, and maintaining the database of fosters’ information. This position produces reports, as needed and has a key role in the training of foster volunteers and the development of related training materials.
Essential Job Functions:
This represents a list of essential job duties. Other duties or special projects may be assigned as needed.
- Uphold the standards and values of LifeLine Animal Project:
- Save Lives
- Build Community
- Be Compassionate
- Be Exceptional Stewards
- Take Responsibility
- Be Courageous
- Respect, Embrace, and Celebrate Diversity
- Recruit foster volunteers and promote the foster program through social media, volunteer fairs, and other community events. Coordinate with Marketing department as needed.
- Collaborate with the Volunteer Coordinator to identify volunteer opportunities within the foster department and develop volunteer roles.
- Coordinate and provide guidance to the volunteer Foster Coach team.
- Assist with the training of foster department staff, including both dog and cat-specific roles, on protocols, procedures, policy, and technology.
- Oversee schedule to ensure emergency cell phone has coverage at all times. Participates in the critical coverage of the foster emergency cell phone which requires high reasoning skills to deliver clear, concise communication.
- Coordinate with other departments to identify foster matches. Meet animals and evaluate personalities and special needs.
- Oversee home inspection efforts and tracking. Work alongside Foster and Rescue Manager to coordinate volunteers, and staff as needed, to complete both remote and in-person home inspections. Ensure inspections are completed as required by Department of Agriculture regulations.
- Develop training materials – manuals, videos, etc. – to be used in foster training. Work with Marketing & Communications staff as needed. Receive approval of all materials (content and presentation) from Foster and Rescue Manager and/or Senior Director of Operations.
- Oversee the scheduling of foster training classes – bottle feeding, administering medications, house training, socializing, etc. Ensure department staff are prepared to conduct training classes.
- Ensure department database and spreadsheets are accurate and all records are updated and complete in a timely manner. Produce reports as requested.
- Work with Veterinary staff to schedule vaccines, surgery, appointments, etc.
- Participate in Placement department activities and back-up other areas if needed.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Passion for serving the community.
- Compassion for animals and the people who love and care for them.
- Ability to serve the public and fellow employees with honesty and integrity.
- Knowledge of animal behavior, habits, basic care, and proper animal handling.
- Considerable knowledge of animal welfare programs.
- Strong reasoning skills with the ability to look at situations from the perspective of another.
- Ability to maintain composure and calmly assess animal emergency and life threatening situations.
- Must be able to determine when emergency medical care is needed for animals and administer basic first aid when needed.
- Training experience and a demonstrated comfort with public speaking.
- Excellent customer service skills.
- Excellent oral and written communication skills.
- Excellent reading comprehension skills.
- Must be available to work on weekends and some holidays.
- Willingness to share coverage of an after-hours emergency cell phone.
Education and/or Experience:
Minimum of high school diploma or equivalent. One or more years’ experience in animal related field preferred.
Certificates, Licenses and Registrations:
Valid Georgia driver’s license and ability to meet insurance underwriting guidelines required.
Work Environment:
While performing the duties of this job, employee may be exposed to loud noises and unpleasant kennel smells. May have to handle animals that are stray, injured, diseased or vicious.
Position: Shelter Veterinarian
Department: DeKalb County Animal Services – Shelter Medicine
Reports To: Shelter Director, Medical Director
Summary:
LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. As a Veterinarian with LifeLine Animal Project, responsibilities will include but are not limited to overseeing the health care of all animals in the shelter, such as providing medical examinations, vaccinations, spay/neuter procedures, treatments for illnesses or injuries, and coordinating the overall health management of animals. This role includes ensuring compliance with animal welfare laws and shelter policies while collaborating with staff and volunteers. The values we exhibit as an organization show the strength of our staff, our leadership and our community. We expect all employees to exhibit LifeLine’s core values as we complete daily tasks, provide services to clients, and care for our animals.
Essential Job Functions: This represents a list of essential job duties. Other duties or special projects may be assigned as needed.
- Uphold the standards and values of LifeLine Animal Project:
- Save Lives
- Build Community
- Be Exceptional Stewards
- Be Courageous
- Be Compassionate
- Take Responsibility
- Respect, Embrace and Celebrate Diversity
Key Responsibilities:
- Medical Care: Provide routine veterinary care to shelter animals, including health assessments, diagnostic tests, vaccinations, and treatments for injuries and illnesses. ○ Selects appropriate and cost-effective diagnostic procedures when necessary, and establishes appropriate therapeutic protocols.
- Establishes thorough and accurate treatment plans.
- Surgical Procedures: Perform spay/neuter surgeries, dental procedures, and other necessary surgical interventions.
- Emergency Care: Provide emergency veterinary care as needed for injured or sick animals in the shelter.
- Records and Documentation:
- Maintain accurate medical records for all animals in the shelter, tracking vaccinations, treatments, and surgeries performed.
- Ensure all controlled drugs and prescribed medications are logged properly, and timely.
- Services and treatment performed for court related cases must be logged immediately following the service. Court testimony is sometimes required by the treating physician.
- Court cases need to take priority to be done that day unless an emergency happens. You may also be required to testify in court on the animals behalf so make sure the records are complete at the time of the exam.
- Animal Intake and Quarantine: Oversee the intake of new animals into the shelter, including quarantine protocols for potentially contagious animals.
- Animal Welfare: Assess and monitor the general welfare of animals in the shelter, ensuring they receive adequate care, nutrition, and enrichment.
- Collaboration with Shelter Staff: Work closely with shelter management, animal care staff, and volunteers to ensure smooth operations and optimal care for animals.
- Public Education: Provide guidance and support to shelter staff and the public on animal care, health issues, and responsible pet ownership.
- Adoption Support: Evaluate animals for adoption suitability, including behavior and medical health assessments, and provide recommendations for adoption.
- Foster Relations: Express empathy and compassion with foster parents and communicate in a way that foster parents will understand treatment recommendation and after-care follow-up.
- Compliance and Regulations: Ensure compliance with all local, state, and federal regulations related to animal care and shelter operations.
- Additional Duties as Needed, to include but not limited to providing assistance at other LifeLine locations.
Leadership and Management:
- Follow the established rules and policies that govern normal hospital operations.
- Communicate the practice’s objectives to the hospital staff.
- Motivate staff and help build and maintain morale.
- Demonstrate and model LifeLine’s core values and standards.
- Consistently demonstrate a professional demeanor and take initiative to drive efforts and acts to achieve success.
- Take an active role in hospital staff meetings contributing to the on-going success and quality improvement of the organization.
- Promote a cooperative working environment. Understanding the value of teamwork, and enthusiastically and willingly performs as necessary to help the hospital function as a unit. Teamwork is very important to a successful career in veterinary medicine as well as a successful career with Lifeline. Teamwork is a top priority at Lifeline
- Respectfully and directly address concerns or disagreements with superiors and colleagues.
- Regularly and frequently review hospital communications to remain informed
Personal Conduct:
- Adhere to all hospital policies, standards, and procedures, including but not limited to uniforms, grooming, smoking, and personal calls, as stated in the hospital procedures manual.
- Serve as a representative of the hospital, displaying courtesy, tact, consideration, and a positive attitude in all interactions with clients, patients, and other staff members.
- Demonstrate initiative in everyday duties by seeking other work during down times, assisting other employees, and filling in for other employees as needed.
- Adhere to the posted work schedule – arriving for work promptly and beginning work at scheduled start time.
- Follow hospital policies for reporting lateness or absences.
- Keep work areas organized and exercise time-management skills to maximize personal efficiency.
- Prioritize tasks and handle multiple tasks in a calm, organized manner.
Skills & Qualifications:
- Education: Doctor of Veterinary Medicine (DVM) or equivalent degree from an accredited veterinary school.
- Licensing: Must be licensed to practice veterinary medicine in the jurisdiction where the shelter is located.
- Must have or willing to get your USDA certification to write health certificates. https://www.aphis.usda.gov/aphis/ourfocus/animalhealth/nvap/ct_become_accred
- Experience: Previous experience in a shelter, animal rescue, or clinical setting preferred.
- Compassion: Strong passion for animal welfare and a commitment to providing high quality care in a shelter environment.
- Communication Skills: Ability to communicate effectively with staff, volunteers, and the public.
- Problem-Solving: Excellent diagnostic and decision-making skills, particularly in high-stress situations.
- Physical Stamina: Ability to handle the physical demands of the job, including lifting animals and performing surgeries.
Working Conditions:
- Full-time position
- Fast-paced environment with a variety of medical cases.
- Exposure to potentially zoonotic diseases, and the physical demands of handling animals in various conditions.
Salary: Salary ranges vary based on experience but generally fall between $125,000 and $145,000 annually.
The Shelter Veterinarian plays a crucial role in improving the lives of shelter animals and supporting the shelter’s mission to rescue, rehabilitate, and rehome animals.
Reports to: Adoption Supervisor
The Adoptions Counselor is part of the Adoptions Team and is responsible for reviewing adoption inquiries submitted by potential adopters, receiving adoption fees, and updating the software system with information necessary to complete the adoption. The Adoption Counselor must interact with potential adopters with the utmost respect, professionalism, and compassion. This role counsels the public about potential pets for adoption and may recommend other pets to the adopter to make a good placement decision. The goal of the Adoption Team is to balance providing an enjoyable experience for the public with making the best placement decisions for the pets in our care.
Essential Duties and Responsibilities:
- Work within the adoptions flow to ensure the team is functioning at the highest level.
- Connect, through matchmaking, potential adopters to their future pets to best ensure positive outcomes.
- Retrieve animals from the kennels to facilitate meet and greets with potential adopters and/or their resident pets.
- Positive collaboration with all teams in the shelter and flexibility to learn/promote/initiate lifesaving best practices.
- Answer emails and phone calls from the public regarding pets for adoption in a prompt, professional and informative manner.
- Provide information to potential adopters about housetraining methods, the need for puppy/kitten follow up shots/yearly veterinary care/heartworm prevention and other pet related information.
- Answer questions from the public about pets for adoption including the behavior of specific breeds, dog and cat behavior, pet care, whether a specific pet would be good with children or other dogs and other pertinent information.
- Review adoption applications submitted by the public to determine if the applicant meets written adoption guidelines. Approve or deny the application for adoption in a professional manner. Ask questions of the applicant if necessary to clarify information on the adoption application.
- Write the clinic transfer paperwork for animals that have been adopted to ensure they are spayed/neutered, microchipped, vaccinated, heartworm or combo tested, etc.
- Properly input all information necessary for the adoption into the software system.
- Handle adoption fees and perform cash box closing for the adoption cash box.
- Call adopters to inform them when their adopted pet is ready for pickup.
- Perform tasks to increase the number of adoptions which may include taking pictures and videos of adoptable pets to share with the Social Media Coordinator and place in the animal management software.
- May be required to assist with other departments when needed.
- Other duties as assigned.
- Must promote LifeLine Animal Project’s policies and philosophies.
Desired Skills:
- Excellent customer service skills, with the ability to remain compassionate and clear-minded when faced with challenging situations.
- Extensive knowledge of dog and cat behavior, training and of animal breed recognition is also required.
- Knowledge in animal health and well-being to include nutrition needs, resources for information, knowledge of common animal diseases.
- Ability to identify animal species, breeds, ages and sexes. Ability to identify signs of animal illnesses and injuries. Ability to recognize common animal behavior.
- Demonstrated personal communication knowledge to include effective phone skills, effective interviewing techniques, public speaking and ability to communicate effectively in writing and orally.
Qualifications/Educational Background:
- Minimum of high school diploma or equivalent.
- 1+ years of experience in animal related field.
- Must be available to work on weekends.
- Must pass background check and drug screening.
- Must pass general knowledge test and animal knowledge test.
To apply, please send a cover letter, resume, and salary history to employment@lifelineanimal.org.
Reports to: Community Support Supervisor
The Community Support Department aims to keep pets with the people who love them by supporting pet owners in need. Community Support is also responsible for providing quality and efficient customer service to shelter visitors and clients, including assisting with the intake of stray animals and helping owners looking for lost pets. The Community Support Supervisor supports these efforts through the direct daily management of all department employees (Community Caseworkers) to include hiring, motivating, recognizing and rewarding, coaching, counseling, training and problem solving. The Community Support Supervisor role is a working Supervisor position with the expectation that this person acts as an additional Community Caseworker as the need arises. The Community Support Supervisor works closely with the Community Support Manager to research new ideas, implement changes to programs, and coach staff as needed.
Essential Duties and Responsibilities:
- Provide daily direction and communication to employees so that clients are assisted in a timely, efficient, consistent and knowledgeable manner.
- Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external clients.
- Provide performance feedback and coaching on a regular basis to each department member. Write and administer performance reviews for skill improvement.
- Assist with team Community Caseworker duties on a regular basis.
- Work closely with Community Support Manager to resolve client concerns.
- Coordinate with our DeKalb County Animal Control and Enforcement Officers to inform clients of citations, court case updates and bite quarantine requirements.
- Use appropriate judgment in upward communication regarding department or employee concerns.
- Track shelter finances on a weekly basis and support Community Support Manager with daily reconciliation.
- Develop weekly and monthly statistical reports concerning client volume issues and resolutions, and other appropriate efficiency measurements.
- Serve as back-up for every position and function in the department.
- Prepare office supply and equipment orders for Director approval.
- Work collaboratively with all departments to ensure excellent customer service in all areas of the shelter.
- Support department employees with counseling the public on supporting their pets, rehoming assistance, and directing the public to other community resources.
- Deliver services and programs with an open-minded and inclusive attitude. Treat each community encounter with respect, kindness, and compassion.
Desired Skills:
- Compassion for pets and their owners.
- Passion for serving the community.
- Ability to develop and motivate a team.
- Ability to communicate effectively to a variety of audiences.
- Excellent organizational skills.
- Excellent customer service skills.
- General animal behavior and care knowledge.
- Flexible and able to handle multiple, competing priorities.
- Attention to detail and accuracy in communication, note documentation, and data entry.
Qualifications/Educational Background:
- Minimum 3 years customer service management experience, preferably in a non-retail or non-restaurant environment.
- Degree or certificates in social services, customer service, business management or related field; or, a combination of education and experience in relevant areas.
- Training certification in customer conflict resolution.
- Community outreach or advocacy experience.
- Animal experience preferred.
- Proven leadership experience.
To apply, please send a resume and salary history to employment@lifelineanimal.org.
Job Title: Director of Operations
Department: Operations
Reports To: Shelter Director
SUMMARY:
LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff, our leadership and our community. We expect all employees to exhibit LifeLine’s core values as we complete daily tasks, provide services to clients and care for our animals.
Oversee the overall operations within the DeKalb County Animal Services shelter, including Animal Care, Shelter Clinic, Community Support, and Placement departments. Promote teamwork and collaboration within all departments to provide humane housing and care for the shelter’s animals. Work with the shelter’s leadership team to create and sustain lifesaving programs that support DCAS’s adopters, fosters, volunteers, and staff. Work with DCAS Enforcement to help coordinate the care of court cases and quarantine animals.
ESSENTIAL JOB FUNCTIONS:
This represents a list of essential job duties. Other duties or special projects may be assigned as needed.
- Uphold the standards and values of LifeLine Animal Project: Save Lives, Build Community, Be Compassionate, Be Exceptional Stewards, Take Responsibility, Be Courageous and Respect, Embrace and Celebrate Diversity
- Assist the Shelter Director with critical situations, problem solving, and strategic shelter decisions.
- Develop and motivate Supervisors, Managers, and Directors to ensure that staff management practices are consistent throughout the shelter.
- Participate in Leadership team strategic planning. Bring new industry ideas and best practices to DCAS.
- Oversee program creation, evaluation, sustainability, and success within the organization.
- Maintain current SOP for all shelter operations. Work with department managers to ensure consistent application of processes.
- Participate in pathways discussions and approve outcome decisions when needed.
- Show commitment to LifeLine’s core values and work to develop values in staff through training, morale-building activities and performance discussions.
- Along with department management, assist with hiring, training and evaluating performances of shelter staff.
- Assist the Shelter Director with maintaining departmental budgets.
- Assist with coordinating care with emergency veterinary services.
- Produce reports, presentations and statistics as needed to support shelter operations.
- Be a public spokesperson when needed, which can include county meetings, community presentations, the media, conferences, etc.
- Provide direct care to animals in emergency or urgent situations.
- Other tasks as assigned.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Advanced knowledge of animal shelter operations.
- Excellent communication and customer service skills.
- Knowledge in conflict resolution and de-escalation of emotional situations.
- Proven leadership and team building experience in a fast-paced environment.
- Demonstrated strategic planning, problem solving and project management experience.
- Knowledge of general animal care principles and practices.
- Ability to interact with impounded dogs, cats and other animals including vicious, stray, sick or injured animals.
- Ability to handle seeing and dealing with animals that have been abused, neglected or treated cruelly.
EDUCATION AND/OR EXPERIENCE:
- Minimum of high school diploma or equivalent.
- Certification in Shelter Management or equivalent degree preferred.
- Five plus years’ experience in animal shelter operations. Open intake experience preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
- Certification in euthanasia may be required.
- Valid, Georgia Drivers license may be required.
WORK ENVIRONMENT:
While performing the duties of this job, employee may be exposed to a kennel that is not air-conditioned and may be exposed to unpleasant kennel smells. May have to handle dogs and cats that are stray, injured, diseased or vicious.
To apply, please send your resume to employment@lifelineanimal.org.
Job Title: Dog Foster Coordinator
Department: Foster and Behavior Program
Reports To: Foster and Behavior Program Manager
LifeLine Animal Project is committed to the care and welfare of pets and the people who love
them. The values we exhibit as an organization show the strength of our staff, our leadership
and our community. We expect all employees to exhibit LifeLine’s core values as we complete
daily tasks, provide services to clients and care for our animals.
This position is responsible for coordinating the Foster Care Program, recruiting foster volunteers,
teach feeding and care techniques to foster volunteers, conduct home visits, maintain
database of foster information and produce reports as needed.
ESSENTIAL JOB FUNCTIONS
- Recruit, interview and select volunteers for the Dog Foster Program.
- Coordinate with the Volunteer Coordinator as volunteers express foster interest.
- Coordinate with Kennel Supervisors to identify foster matches.
- Meet dogs and evaluate personalities and special needs.
- Conduct home visits as part of the foster volunteer evaluation process.
- Document inspections as required by Department of Agriculture regulations.
- Assist in developing training materials – manuals, videos, etc. – to be used in foster training.
- Schedule and conduct foster training classes – bottle feeding, administering medications,
house training, socializing, etc. - Counsel foster volunteers. Answer questions, provide additional training and support as
needed. Stay connected to short- and long-term fosters with follow-up phone calls, emails
and visits. Maintain connection even when volunteers are not housing an animal. - Coordinate with Animal Behavior Specialist when fosters need assistance with animal
behavior issues. - Maintain and update records. Produce reports as requested.
- Work with Veterinary staff to schedule vaccines, surgery, appointments, etc. Provide
appointment information to foster volunteers and follow-up if appointments are missed.
Reschedule as needed. - If a foster dog is adopted (by the foster or another applicant) input all information
necessary for the adoption into the computer system. Print out all necessary paperwork for
the adoption and must have the adopter sign the adoption contract.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. Knowledge of animal behavior, habits, and husbandry.
- Animal handling skills for large and small animals.
- Considerable knowledge of animal welfare programs.
- Compassion for animals and owners.
- Passion for serving the community.
- Ability to prepare and maintain routine work records and reports.
- Ability to communicate effectively, both orally and in writing.
- Must be available to work on weekends.
EDUCATION and/or EXPERIENCE
A minimum of 2 years’ experience in a shelter or kennel.
LANGUAGE SKILLS
Employee must possess excellent written and verbal communication skills. Must be able to
read and comprehend complex instructions, policies, procedures and regulations.
REASONING ABILITY
Must have the ability to explain and interpret a vast array of information and verify that the
subordinate staff comprehends instructions given whether written or verbal. Employee must
be flexible enough to look at situations from the perspective of another. Must be able to make
decisions and take appropriate actions calmly in emergency and life threatening situations.
Must be able to determine when emergency medical care is needed and administer basic first
aid when needed. Must manage the staff fairly, effectively and efficiently and be a model for
what you expect from your staff.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Georgia driver’s license and ability to meet insurance underwriting guidelines required.
WORK ENVIRONMENT
While performing the duties of this job, employee may be exposed to loud noises and
unpleasant sights and odors. Employee may have to handle sick, injured, stray, diseased or
vicious animals.
To apply, please send your resume to employment@lifelineanimal.org.
Reports to: Client Services Director
The Placement Manager is responsible for supervising the day-to-day operations of the placement departments including Adoptions, Foster, and Rescue. This person must have the expertise to correctly answer questions from staff on proper procedures and LifeLine’s mission. They provide conflict resolution for angry clients to rectify situations in the best interest of the animal. The Placement Manager provides backup for other departments and works closely with the Animal Care and Veterinary teams on animal health and behavior to ensure adoptability of animals in our care. They are responsible for following and maintaining numerous Standard Operating Procedures.
Essential Duties and Responsibilities:
- Schedule placement staff and fill in for absent employees when needed.
- Review PetPoint regularly to make sure accurate memos are being entered by Placement staff. Provide reports and data analysis when requested.
- Interview, hire, and train new employees.
- Provide staff with performance feedback on an informal and formal basis. Conduct employee performance reviews, performance corrective actions, and discipline meetings as needed.
- Conduct regular department meetings.
- Provide input to Standard Operating Procedures. Ensure staff is trained and following SOPs.
- Act as an escalation point for clients when necessary. Use judgment to balance client requests, animal needs, and LifeLine policies to create positive solutions for problems and issues.
- Order supplies and make sure employees have resources needed to complete their duties.
- Work with the Veterinary team to make sure animals going out through placement get proper medical care and documentation.
- Work closely with Animal Care Managers on ideas for best marketing and placement of animals for fast movement.
- Work with other divisions of LifeLine on projects and venues for placement of animals.
- Be open to employee ideas and give honest and practical feedback on why an idea can or cannot be implemented.
Desired Skills:
- Clear and effective communication
- Knowledge in animal health and well-being to include nutrition needs, resources for information, knowledge of common animal diseases.
- Ability to recognize common animal behavior.
- Ability to identify animal species, ages and sexes.
- Ability to identify signs of animal illnesses and injuries.
- Demonstrated personal communication knowledge to include effective phone skills, effective interviewing techniques, public speaking and ability to communicate effectively in writing and orally.
Qualifications/Educational Background:
- Minimum of high school diploma or equivalent.
- Management experience, animal experience, shelter experience required.
To apply, please send a cover letter, resume, and salary history to employment@lifelineanimal.org.
DeKalb County Animal Enforcement Services is managed by DeKalb County Government.
Did you know a career in Animal Enforcement can be both rewarding and challenging? Due to increased awareness and national attention to combatting animal cruelty, it is becoming one of the fastest growing professions in the country! Animal Enforcement work is NEVER dull and can be quite exciting!
Available Positions:
As an Animal Enforcement employee, you would be responsible for:
- Public health
- Public safety
- Law enforcement
- Protection of pets and people with education and intervention
- Agency interaction in communication and cooperative endeavors
To apply, visit DeKalb County’s website to view current employment opportunities.
Reports to: Animal Care Manager
Responsible for cleaning cages and kennels, feeding animals, processing animals during intake, assisting people looking for their lost pets, and assisting customers who are interested in adopting a pet. Other duties may include washing dishes, doing laundry, unloading dog food, assisting with euthanasia, and other tasks as assigned.
Desired Skills:
- Previous animal related employment experience required. Examples of previous experience include employment at an animal shelter, veterinary clinic, doggy daycare or other animal related business where you had hands-on experience with animals.
- Ability to stand for extended periods of time (8 hours a day) and to bend and reach to perform assigned work activities. Ability to lift and carry 50 lbs without assistance.
- Ability to interact with impounded dogs, cats, and other animals including vicious, stray, sick or injured animals. Ability to determine which animals are aggressive.
- Ability to handle seeing and dealing with animals that have been abused, neglected, or treated cruelly.
- Ability to learn/perform a variety of animal care related work activities.
Qualifications/Educational Background:
- High school diploma or GED required.
- Must be available to work early mornings and on weekends.
- Must pass background check and drug screening.
- Must have reliable transportation.
To apply, please send your resume to employment@lifelineanimal.org.
Position: Dog Foster Coordinator
Department: Foster and Behavior Program
Reports to: Foster and Behavior Program Manager
LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff, our leadership and our community. We expect all employees to exhibit LifeLine’s core values as we complete daily tasks, provide services to clients and care for our animals.
This position is responsible for coordinating the Foster Care Program. Recruit foster volunteers. Teach feeding and care techniques to foster volunteers. Conduct home visits. Maintain database of foster information and produce reports as needed.
Essential Job Functions: This represents a list of essential job duties. Other duties or special projects may be assigned as needed.This represents a list of essential job duties. Other duties or special projects may be assigned as needed.
- Uphold the standards and values of LifeLine Animal Project: Save Lives, Build Community, Be Exceptional Stewards, Be Courageous, Be Compassionate, Take Responsibility, Respect, Embrace and Celebrate Diversity
- Recruit, interview and select volunteers for the Dog Foster Program. Coordinate with the Volunteer Coordinator as volunteers express foster interest.
- Coordinate with Kennel Supervisors to identify foster matches. Meet dogs and evaluate personalities and special needs.
- Conduct home visits as part of the foster volunteer evaluation process. Document inspections as required by Department of Agriculture regulations.
- Assist in developing training materials – manuals, videos, etc. – to be used in foster training.
- Schedule and conduct foster training classes – bottle feeding, administering medications, house training, socializing, etc.
- Counsel foster volunteers. Answer questions, provide additional training and support as needed. Stay connected to short- and long-term fosters with follow-up phone calls, emails and visits. Maintain connection even when volunteers are not housing an animal.
- Coordinate with Animal Behavior Specialist when fosters need assistance with animal behavior issues.
- Maintain and update records. Produce reports as requested.
- Work with Veterinary staff to schedule vaccines, surgery, appointments, etc. Provide appointment information to foster volunteers and follow-up if appointments are missed. Reschedule as needed.
- If a foster dog is adopted (by the foster or another applicant) input all information necessary for the adoption into the computer system. Print out all necessary paperwork for the adoption and must have the adopter sign the adoption contract.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Knowledge of animal behavior, habits, and husbandry.
- Animal handling skills for large and small animals.
- Considerable knowledge of animal welfare programs.
- Compassion for animals and owners
- Passion for serving the community
- Ability to prepare and maintain routine work records and reports.
- Ability to communicate effectively, both orally and in writing.
- Must be available to work on weekends
EDUCATION and/or EXPERIENCE
A minimum of 2 years’ experience in a shelter or kennel.
LANGUAGE SKILLS
Employee must possess excellent written and verbal communication skills. Must be able to read and comprehend complex instructions, policies, procedures and regulations.
REASONING ABILITY
Must have the ability to explain and interpret a vast array of information and verify that the subordinate staff comprehends instructions given whether written or verbal. Employee must be flexible enough to look at situations from the perspective of another. Must be able to make decisions and take appropriate actions calmly in emergency and life threatening situations. Must be able to determine when emergency medical care is needed and administer basic first aid when needed. Must manage the staff fairly, effectively and efficiently and be a model for what you expect from your staff.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Georgia driver’s license and ability to meet insurance underwriting guidelines required.
WORK ENVIRONMENT
While performing the duties of this job, employee may be exposed to loud noises and unpleasant sights and odors. Employee may have to handle sick, injured, stray, diseased or vicious animals.
To apply, please send your resume to employment@lifelineanimal.org.
Job Title: Intake Specialist
Department: Kennel
Reports To: Animal Care Manager
SUMMARY
Responsible for cleaning cages and kennels, feeding animals, and processing animals during intake. Other duties may include medicating animals, assisting owners who are bringing pets, contacting owners of pets with identification, assisting in rehabilitation of and transporting animals, and other tasks as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
- Properly cleaning and disinfecting dog and cat cages.
- Properly feeding and watering dogs, cats and other animals based on age, size, weight and condition.
- Notifying kennel supervisors or veterinary personnel of sick, injured, or pregnant animals.
- Safely and properly handling all animals including bite quarantine animals, vicious animals and feral cats.
- Processing dogs, cats and other animals during intake to include:
- Entering data correctly in animal management software
- Vaccinating animals
- Deworming animals
- Taking pictures, scanning animals for chips and looking for ID tags
- Drawing blood and performing heartworm and combo tests
- Reading case notes to properly classify animals
- Updating animal management software when an animal’s status has changed or if it is moved to a new cage.
- Euthanizing animals or assisting with euthanasia.
- Taking specimens of rabies suspect animals.
- Transporting sick or injured animals to offsite veterinarians or outreach events as needed.
- Learn characteristics of basic animal behavior.
- Other tasks as assigned.
DESIRED SKILLS
- Knowledge of general animal care principles and practices and ability to learn and perform a variety of animal care activities.
- Physical skills – ability to stand for extended periods (8 hours a day), bend and reach to perform assigned work activities, and lift and carry 50 lbs. without assistance.
- Ability to interact with impounded dogs, cats and other animals including vicious, stray, sick or injured animals. Ability to handle seeing and dealing with animals that have been abused, neglected or treated cruelly.
- Excellent customer service skills, serving the public and colleagues with honesty and integrity.
- Effective oral and written communication skills.
- Ability to understand and follow a variety of oral and written instructions/procedures.
- Ability to learn animal management software system and accurately enter information into the software system.
- Ability to handle performing or assisting with euthanasia.
QUALIFICATIONS/EDUCATIONAL BACKGROUND
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Minimum of high school diploma.
- One+ years’ experience in animal related field preferred.
- Certification in euthanasia may be required.
- Drivers license may be required.
- Must be available to work on weekends.
- Must pass background check and drug screening.
- Must have reliable transportation.
- Must like animals!
LANGUAGE SKILLS
Must be able to read and interpret kennel policy guidelines and policies and procedures. Must be able to communicate effectively to kennel visitors and provide good customer services skills.
REASONING ABILITY
Must have the ability to interpret a variety of instructions in written or verbal form and to follow those instructions correctly.
WORK ENVIRONMENT
While performing the duties of this job, employee may be exposed to a kennel that is not air-conditioned and may be exposed to unpleasant kennel smells. May have to handle dogs and cats that are stray, injured, diseased or vicious. May also be exposed to animal carcasses.
To apply, please send your resume to employment@lifelineanimal.org.
LifeLine Animal Project is committed to ending the euthanasia of healthy, adoptable dogs and cats in metro Atlanta. Our animal shelters and spay/neuter clinics are a vital part of our success in the community.
LifeLine has an immediate opening for a Registered Veterinary Assistant. Responsible for daily care of patients, assisting doctors and technicians with surgical and anesthetic procedures, administering medications as directed, following medical protocols to treat illnesses and general housekeeping, this position is an excellent opportunity for a new or experienced RVT.
Essential Job Functions
- Assist with public intake and release of patients.
- Prep patients for surgery, observing all clinic procedures to enforce sterility and safety of patients.
- Monitor anesthesia, with a clear idea of abnormal conditions.
- Following medical protocols, treat ill or injured patients.
- Administer medications as directed.
- Conduct medical rounds of patients.
- Data entry of medical records and notes.
- Clean facility and surgical pack preparation as assigned.
- All other duties as assigned.
Skills, Knowledge and Education
- Current, valid Registered Veterinary Technician.
- One to two years of experience in a veterinary clinic, hospital animal shelter or control facility.
- Learn characteristics of animal behavior (for example: be able to identify aggressive or fearful behavior)
- Use appropriate safety equipment for fractious or feral animals (will train) – the use of safety equipment is mandatory
- Must be able to work standing or sitting for 8 or more hours
- Able to lift and carry up to 50 lbs repeatedly throughout the day with assistance
- Bend and kneel repeatedly
- Respond quickly to a variety of medical situations
- Cope with death either due to surgical complication or euthanasia
To apply, please send your resume to employment@lifelineanimal.org.
Job Title: Social Media Coordinator and Photographer
Reports To: Placement Manager and Social Media Manager
Salary: $16 per hour
Position Summary: The Social Media Coordinator is responsible for the, high-quality content (primarily videos and photos) for the DeKalb County Animal Services social media pages. This role is responsible for creating, posting, responding and joining relevant conversations on behalf of LifeLine on various social media and online channels. Working closely with the marketing team, this position will promote the needs of the shelter through strong branded social media content creation, increase LifeLine’s social media footprint, and highlight lifesaving programs and initiatives. This position is very hands-on with animals, including medium to large dogs, at our DeKalb shelter in order to create videos and photographs that help save lives and drive adoptions, donations and awareness. This position also contributes to overall marketing efforts including flyer creation, branding, brainstorm, video production and campaign development.
Essential Functions:
- Create engaging video and photo content for DeKalb County Animal Services Facebook and Instagram.
- Brainstorm and assist with content creation for LifeLine’s TikTok, Twitter, YouTube, Nextdoor, and other social media platforms.
- Photograph, write and post bios for shelter animals’ online adoption listings.
- Coordinate with shelter departments to develop content that supports adoptions, donations and volunteer activities. Work with the marketing team to support and promote LifeLine events, programs and initiatives.
- Address customer feedback and concerns via Google reviews and social media.
- Promote positive conversations and escalate any concerns.
- Help post, promote and oversee content on LifeLine Facebook groups to inform and engage our supporters and community.
- Coach and leverage volunteer content teams on the content they provide for social media and online adoption profiles.
- Support Placement team with in-shelter customer support as needed.
- Support Animal Care team with daily animal caretaking duties as needed.
- Other duties as assigned.
Job Skill, Knowledge, and Experience Requirements:
- Knowledge of photography, videography and content creation
- Strong DSLR photography and video editing skills
- Customer service experience preferred
- Expertise in major social media platforms, including Facebook, Instagram, Twitter and TikTok
- Professional experience using social media for business success a plus
- Excellent and professional written communication skills
- Flexibility to react to changes in shelter priorities
- Animal handling and behavior experience
- Must love animals and be able to handle large dogs comfortably
- Bilingual in Spanish and English is a plus