Looking for a career change which better reflects your passion? Have you ever thought about working to improve and save the lives of companion animals who are suffering in Atlanta? Take this opportunity to check us out now! LifeLine Animal Project at DeKalb County Animal Services currently has the following job openings:

 

Reports to: Adoption Supervisor

Responsible for counseling the public about potential pets for adoption; reviewing adoption applications submitted by the public based on written guidelines; receiving adoption fees and updating the software system with information necessary to complete the adoption. Also responsible for tasks which help to increase the number of adoptions such as photo taking and social media posts and other tasks as assigned.

Essential Duties and Responsibilities:

  • Answer emails and phone calls from the public regarding pets for adoption in a prompt, professional and informative manner.
  • Provide information to potential adopters about housetraining methods, the need for puppy/kitten follow up shots/yearly veterinary care/heartworm prevention and other pet related information.
  • Answer questions from the public about pets for adoption including the behavior of specific breeds, dog and cat behavior, pet care, whether a specific pet would be good with children or other dogs and other pertinent information.
  • Review adoption applications submitted by the public to determine if the applicant meets written adoption guidelines. Approve or deny the application for adoption in a professional manner. Ask questions of the applicant if necessary to clarify information on the written adoption application.
  • Write the clinic transfer paperwork for animals that have been adopted to ensure they are spayed/neutered, microchipped, vaccinated, heartworm or combo tested, etc.
  • Properly input all information necessary for the adoption into the software system. Must print out all necessary paperwork for the adoption and must have the adopter sign the adoption contract and any dismissal instructions.
  • Handle adoption fees and perform cash box closing for the adoption cash box.
  • Call adopters to inform them when their adopted pet is ready for pickup.
  • Perform tasks to increase the number of adoptions including taking pictures and videos of pets for adoption and posting on Facebook and in the animal management software.
  • May be required to assist with owner surrender counseling, rescue groups and cleaning when needed.
  • Other duties as assigned.
  • Must promote LifeLine Animal Project’s policies and philosophies.

Desired Skills:

  • Excellent customer service skills.
  • Extensive knowledge of dog and cat behavior, training, and animal breed recognition.
  • Knowledge in animal health and well-being to include nutrition needs, resources for information, knowledge of common animal diseases.
  • Ability to identify animal species, breeds, ages and sexes. Ability to identify signs of animal illnesses and injuries. Ability to recognize common animal behavior.
  • Demonstrated personal communication knowledge to include effective phone skills, effective interviewing techniques, public speaking and ability to communicate effectively in writing and orally.

Qualifications/Educational Background:

    Minimum of high school diploma.
  • Minimum of 1+ years experience in animal related field.
  • Must pass general knowledge test and animal knowledge test.
  • Must be available to work on weekends.
  • Must pass background check and drug screening.

To apply, please send a cover letter, resume, and salary history to employment@lifelineanimal.org.

Reports to: Animal Care Manager

Responsible for cleaning cages and kennels, feeding animals, processing animals during intake, assisting people looking for their lost pets, and assisting customers who are interested in adopting a pet. Other duties may include washing dishes, doing laundry, unloading dog food, assisting with euthanasia, and other tasks as assigned.

Desired Skills:

  • Previous animal related employment experience required. Examples of previous experience include employment at an animal shelter, veterinary clinic, doggy daycare or other animal related business where you had hands-on experience with animals.
  • Ability to stand for extended periods of time (8 hours a day) and to bend and reach to perform assigned work activities. Ability to lift and carry 50 lbs without assistance.
  • Ability to interact with impounded dogs, cats, and other animals including vicious, stray, sick or injured animals. Ability to determine which animals are aggressive.
  • Ability to handle seeing and dealing with animals that have been abused, neglected, or treated cruelly.
  • Ability to learn/perform a variety of animal care related work activities.

Qualifications/Educational Background:

  • High school diploma or GED required.
  • Must be available to work early mornings and on weekends.
  • Must pass background check and drug screening.
  • Must have reliable transportation.

To apply, please send a cover letter, resume, and salary history to employment@lifelineanimal.org.

Reports to: Placement Manager

Responsible for greeting clients, managing client flow through the shelter, and making sure clients are handed off to the staff member that can best assist them. Keeping front area clean, neat and presentable. Perform data entry, manage daily check-in spreadsheet, answer telephones, and assist clients in-person if needed.

Essential Duties and Responsibilities:

  • Provide excellent customer service.
  • Monitor check-in spreadsheet.
  • Call clients who are waiting for assistance with updates on wait times. Ask for additional information if needed.
  • Manage traffic flow through the building. Ensure clients are assisted while also following social distance and safety guidelines.
  • Coordinate with all departments to provide information, assistance, and service to clients.
  • Coordinate with staff each morning to find out who is working in each area.
  • Keep front desk and lobby clean and organized.
  • Other duties as assigned

Desired Skills:

  • Excellent customer service skills.
  • Clerical experience and ability to create documents and spreadsheets.
  • Ability to communicate with clients via phone, email and in person in a professional manner.
  • Firm understanding of the mission of LifeLine and our lifesaving efforts.
  • Ability to interact with dogs, cats and other animals including vicious, stray, sick or injured animals.

Qualifications/Educational Background:

  • Must be able to work weekends and evenings.
  • Must have reliable transportation.

To apply, please send a cover letter, resume, and salary history to employment@lifelineanimal.org.

Reports to: Community Programs Manager

Responsible for providing support and assistance to pet owners, community volunteers, and partners.

Essential Duties and Responsibilities:

  • Provide excellent customer service to clients, field officers, coworkers, and volunteers.
  • Deliver services and programs with an open-minded and inclusive attitude. Treat each community encounter with respect, kindness, and compassion.
  • Manage Friendly Finder program in the field and at the shelter. Communicate Friendly Finder process to stray finders. Process Friendly Finder Foster forms, coordinate with shelter staff for animal vaccines, photos, and other intake procedures. Arrange for transport for animal to and from field location as needed.
  • Coordinate with foster team to connect stray finders with foster volunteers on LifeLine’s foster waiting list.
  • Create FOUND flyers and post FOUND photos and descriptions on social media for animals found in the field and over-the-counter.
  • Respond to pet owners requesting assistance.
  • Connect owners to community resources such as food banks, medical services, temporary boarding, fence repair, or human services programs.
  • Provide re-homing packets to owners who wish to rehome their pets. Include adoption information, meet and greet instructions, questions to ask future owners, etc.
  • Offer information and counseling on spay/neuter, training classes, vaccine, and general pet care.
  • Offer owners food, crates, runners, and other supplies that may be available.
  • Keep records of all communications and assistance provided to owners and stray finders. Produce reports as requested.

Desired Skills:

  • Problem solving ability.
  • Compassion for animals and owners.
  • Excellent customer service skills.
  • Passion for serving the community.
  • Clear oral and written communications.
  • General animal behavior and care knowledge.
  • Attention to detail and accuracy in communication, note documentation, and data entry.

Qualifications/Educational Background:

  • Minimum of High School Diploma or equivalent.
  • Valid Georgia driver’s license and ability to meet insurance underwriting guidelines required.
  • Community outreach, social services, or advocacy experience.
  • Animal experience preferred.

To apply, please send a cover letter, resume, and salary history to employment@lifelineanimal.org.

Reports to: Animal Care Manager

Responsible for cleaning cages and kennels, feeding animals, and processing animals during intake. Other duties may include medicating animals, assisting owners who are bringing pets, contacting owners of tagged pets, assisting in rehabilitation of and transporting animals, and other tasks as assigned.

Essential Duties and Responsibilities:

  • Properly cleaning and disinfecting dog and cat cages.
  • Properly feeding and watering dogs, cats and other animals based on age, size, weight and condition.
  • Notifying kennel supervisors or veterinary personnel of sick, injured, or pregnant animals.
  • Safely and properly handling all animals including bite quarantine animals, vicious animals and feral cats.
  • Processing dogs, cats and other animals during intake to include: Entering data correctly in animal management software. Vaccinating animals. Deworming animals. Taking pictures, scanning animals for chips and looking for ID tags. Drawing blood and performing heartworm and combo tests. Reading case notes to properly classify animals.
  • Updating animal management software when an animal’s status has changed or if it is moved to a new cage.
  • Euthanizing animals or assisting with euthanasia.
  • Taking specimens of rabies suspect animals.
  • Transporting sick or injured animals to offsite veterinarians or outreach events as needed.
  • Learn characteristics of basic animal behavior.
  • Other tasks as assigned.

Desired Skills:

  • Ability to stand for extended periods (8 hours a day) and to bend and reach to perform assigned work activities.
  • Ability to lift and carry 50 lbs. without assistance.
  • Ability to interact with impounded dogs, cats and other animals including vicious, stray, sick or injured animals. Ability to handle seeing and dealing with animals that have been abused, neglected or treated cruelly.
  • Ability to understand and follow a variety of oral and written instructions/procedures.
  • Ability to learn animal management software system and accurately enter information into the software system.
  • Ability to communicate effectively orally and in writing.
  • Ability to learn/perform a variety of animal care related work activities.
  • Ability to serve the public and fellow employees with honesty and integrity.
  • Ability to handle performing or assisting with euthanasia.

Qualifications/Educational Background:

  • Minimum of high school diploma.
  • One+ years’ experience in animal related field preferred.
  • Must be available to work on weekends.
  • Must pass background check and drug screening.
  • Must have reliable transportation.
  • Must like animals!

To apply, please send cover letter, resume, and salary history to employment@lifelineanimal.org.

Reports to: Clinic Manager

Assisting the veterinarian by performing health checks, surgery, and providing medications for animals.

Essential Duties and Responsibilities:

  • Perform intake on new animals including exam, vaccines, testing.
  • Examine animals in the shelter for diseases, parasites, injuries and other afflictions.
  • Assist the veterinarian with diagnostic exams and medical procedures.
  • Collect blood, urine, and stool samples as needed.
  • Prepare animals for surgery. Monitor health during surgery and recovery.
  • Administer vaccinations and medications for animals in the clinic and kennel.
  • Perform basic first aid on injured animals.
  • Maintain cleanliness and orderliness of medication and medical equipment.
  • Clean instruments and surfaces. Wrap packs.
  • Clean recovery and other cages in the clinic area. Clean crates if needed.
  • Data entry of medical information, procedures, and notes.

Desired Skills:

  • Knowledge of general animal care principles and practices.
  • Ability to interact with impounded dogs, cats and other animals including vicious, stray, sick or injured animals. Ability to handle seeing and dealing with animals that have been abused, neglected or treated cruelly.
  • Ability to learn animal management software system and accurately enter information into the software system.
  • Ability to learn/perform a variety of animal care related work activities.
  • Ability to handle performing or assisting with euthanasia.
  • Effective oral and written communication
  • Ability to stand for extended periods (8 hours a day) and to bend and reach to perform assigned work activities.
  • Ability to lift and carry 50 lbs. without assistance.
  • Ability to understand and follow a variety of oral and written instructions/procedures.
  • Ability to serve the public and fellow employees with honesty and integrity.

Qualifications/Educational Background:

  • Minimum of high school diploma.
  • One+ years’ experience in animal related field preferred.
  • Must be available to work on weekends.
  • Must have reliable transportation.
  • Must pass background check and drug screening.
  • Must like animals!

To apply, please send cover letter, resume, and salary history to employment@lifelineanimal.org.